Hybrid Instructional Technology Specialist

Cooperative Education; Arlington (VA); Hybrid; USD 70,000 - 100,000; Full time

Job summary

George Mason University’s Mason Online in Arlington, VA seeks an Instructional Technologist to design and implement effective learning strategies and educational technology programs. Responsibilities include identifying training needs, partnering with instructors to develop curriculum, and integrating technology into instructional materials.

The role requires familiarity with latest ed-tech tools, curriculum development, and teacher training, with support for a Navy project.

Qualifications

• Bachelor’s degree in related field or the equivalent combination of education and experience.
• Experience providing technology-related support to faculty and/or related staff; 1 year preferred.
• Experience building, updating, and maintaining online courses within a learning management system.
• Experience using e-learning authoring tools such as Articulate Storyline and Rise 360.
• Familiarity with instructional technologies and learning management systems.
• Strong written and verbal communication; ability to create clear documentation.
• Ability to troubleshoot common courses, LMS, and instructional technology issues.
• Ability to work with instructors, subject-matter experts, designers, and project staff.
• Ability to manage multiple assignments and deadlines; attention to detail.
• Must have or be able to obtain a Secret security clearance.

Responsibilities

• Supports development, production, configuration, and maintenance of online and tech-enhanced learning experiences.
• Provides ongoing operational and technical support for online courses and learning technologies, including troubleshooting, testing, and quality assurance.
• Tests course navigation, multimedia, assessments, integrations, permissions, and other components.
• Resolves routine LMS and instructional technology issues; coordinates complex issues with relevant personnel.
• Implements course revisions with version control and documentation; monitors for technical issues.
• Assists with course copying, term prep, enrollment configuration, archiving, and recurring operations.
• Provides user training, demonstrations, and job aids for course technologies and workflows.
• Delivers training sessions and creates technical documentation and templates.

Skills

Written communication

Verbal communication

Troubleshooting

Multitasking

Team collaboration

Education

Bachelor’s degree

Tools

Articulate Storyline

Rise 360

Canvas

Job description

George Mason University’s Mason Online in Arlington, VA seeks an Instructional Technologist to design and implement effective learning strategies and educational technology programs. Responsibilities include identifying training needs, partnering with instructors to develop curriculum, and integrating technology into instructional materials.

The role requires familiarity with latest ed-tech tools, curriculum development, and teacher training, with support for a Navy project.