Hybrid Inside Sales – Valve & Flow Control Accounts

Imi Plc; Lake Forest (CA); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health plans

401(k) plan

Parental leave

PTO

Telemedicine

Employee stock purchase

Disability insurance

Life insurance

Wellness programs

Job summary

IMI is a global engineering company seeking an Inside Sales Representative to support existing customer accounts in the valve manufacturing space. You will prepare quotes, process orders, and serve as the primary contact for customers, coordinating with outside sales and internal teams for accurate, timely responses.

The role requires detail orientation, strong communication, and the ability to manage multiple priorities. Lake Forest, CA offers hybrid work with occasional travel to local sites.

Qualifications

• High school diploma or equivalent.
• Accurate typing, data entry, and recordkeeping abilities.
• Ability to manage competing priorities and changing workloads.
• Demonstrated ability to learn new products, systems, and processes quickly.
• Ability to work with minimal supervision after training but can collaborate in a team.
• Proficiency with Microsoft Office applications, including Excel.

Responsibilities

• Prepare customer quotations using pricing, product, and historical sales data.
• Process customer orders accurately and per procedures.
• Communicate with customers via phone and email about quotations, orders, and account needs.
• Coordinate with outside sales to support accounts and activities.
• Research cost history, drawings, specs, and product information to quote and sell parts.
• Maintain accurate records in Salesforce CRM.
• Manage multiple requests and deadlines with timely follow-through.
• Develop knowledge of products, systems, and procedures.
• Support customer satisfaction and account retention in assigned territory.

Skills

Customer service

Verbal communication

Written communication

Typing/data entry

Prioritization

Team collaboration

MS Excel

Tools

Salesforce CRM

IFS ERP

Job description

IMI is a global engineering company seeking an Inside Sales Representative to support existing customer accounts in the valve manufacturing space. You will prepare quotes, process orders, and serve as the primary contact for customers, coordinating with outside sales and internal teams for accurate, timely responses.

The role requires detail orientation, strong communication, and the ability to manage multiple priorities. Lake Forest, CA offers hybrid work with occasional travel to local sites.