Hybrid Inside Sales Pro Water Solutions

Xylem; Norfolk (VA); Hybrid; USD 48,000 - 56,000; Full time

Job summary

Xylem in Norfolk, VA is seeking an Inside Sales Representative (ISR) to drive revenue growth by managing inbound and outbound sales activities, supporting field sales teams, and delivering exceptional customer service for equipment rental solutions.

You will quote, price, and coordinate to ensure a seamless customer experience, working with branch operations and CRM systems like Salesforce, in a hybrid office setting across multiple U.S. locations.

Qualifications

• Strong sales skills with a track record of closing and growing opportunities.
• Excellent written and spoken communication with customers and internal teams.
• Customer-focused mindset with problem-solving abilities and responsiveness.

Responsibilities

• Answer incoming calls, emails, and web requests; manage quotes, contracts, and reservations.
• Partner with OSRs to support key accounts and scheduled visits; manage opportunities from quote to order.
• Coordinate with operations and branch teams to ensure delivery and pickup of equipment; resolve issues promptly.

Skills

Sales acumen

Communication

Customer focus

Multitasking

CRM knowledge

Attention to detail

Education

Bachelor’s degree in Business, Sales, Marketing, or related field (preferred), or equivalent experience

Tools

Salesforce

Microsoft Office

Job description

Xylem in Norfolk, VA is seeking an Inside Sales Representative (ISR) to drive revenue growth by managing inbound and outbound sales activities, supporting field sales teams, and delivering exceptional customer service for equipment rental solutions.

You will quote, price, and coordinate to ensure a seamless customer experience, working with branch operations and CRM systems like Salesforce, in a hybrid office setting across multiple U.S. locations.