Hybrid Inside Sales Leader: Agency Growth

Title Resources Group; Idaho; Hybrid; USD 100,000 - 115,000; Full time

Job summary

Title Resources Group seeks an Inside Sales Manager to lead and develop a team focused on generating new title insurance agency relationships. You will establish strategies, drive outbound activity, and ensure a strong pipeline for growth in targeted territories.

The role collaborates with EVP of Customer Experience and Marketing, with a hybrid schedule requiring 2-3 days in the Dallas office. Bachelor’s degree and 5+ years of leadership in sales are preferred.

Qualifications

• Bachelor's degree preferred; equivalent experience may be considered.
• 5+ years of sales, business development, inside sales, agency development, or related experience, including leadership responsibility.
• Title insurance underwriting, agency sales, title operations, real estate services, mortgage lending, or settlement services experience strongly preferred.
• Proven success leading teams responsible for outbound prospecting, lead generation, pipeline management, and customer acquisition.

Responsibilities

• Lead, coach, and develop a high-performing inside sales team responsible for identifying and generating new title insurance agency opportunities.
• Establish team objectives, sales activity expectations, and performance metrics including outbound calls, appointments scheduled, qualified leads, pipeline opportunities, and conversion rates.
• Develop and execute prospecting strategies to increase TRG's footprint among independent title agencies, attorneys, escrow companies, and other settlement-service providers.
• Drive outbound lead generation through cold calling, targeted campaigns, referrals, industry databases, marketing-generated leads, and other business development initiatives.
• Monitor sales activity and pipeline development to ensure consistent opportunity flow and growth objectives.
• Coach representatives on prospecting techniques, consultative selling, objection handling, lead qualification, and relationship-building skills.
• Develop call strategies, scripts, sales playbooks, and best practices to improve lead conversion and appointment-setting.
• Analyze sales activity and funnel performance to identify trends, bottlenecks, and opportunities for process improvement.
• Ensure qualified opportunities are transitioned to Agency Representatives or Sales Leadership for development and onboarding.
• Partner with Marketing to develop targeted campaigns and customer acquisition initiatives.
• Collaborate with agency operations and underwriting teams to ensure a seamless onboarding experience for prospective agency partners.
• Identify market opportunities, competitive intelligence, and industry trends that influence growth strategies.
• Maintain visibility into competitor relationships, agency movement, consolidation activity, and emerging opportunities in title insurance.
• Provide regular reporting, forecasting, and performance analysis to executive leadership.
• Ensure CRM data integrity and documentation of prospecting activity, pipeline updates, and customer interactions.
• Participate in recruiting, onboarding, and training new Inside Sales Representatives as the team grows.
• Foster a culture of accountability, continuous improvement, customer focus, and results-driven performance.

Skills

Leadership

Sales management

Coaching

Strategic planning

Education

Bachelor's degree in Business, Marketing, Sales, Communications

Tools

Salesforce

Dynamics

HubSpot

Job description

Title Resources Group seeks an Inside Sales Manager to lead and develop a team focused on generating new title insurance agency relationships. You will establish strategies, drive outbound activity, and ensure a strong pipeline for growth in targeted territories.

The role collaborates with EVP of Customer Experience and Marketing, with a hybrid schedule requiring 2-3 days in the Dallas office. Bachelor’s degree and 5+ years of leadership in sales are preferred.