Hybrid Infrastructure Delivery Lead – Payments Connectivity

ING Americas; New York (NY); Hybrid; USD 154,000 - 190,000; Full time

Job summary

ING Americas is seeking a highly organized Infrastructure Delivery Project Manager to support a strategic U.S. initiative.

The role coordinates cross-functional teams across central payments tech, hubs, hosting, network, and cloud, driving delivery and governance in a regulated environment. The ideal candidate has 7+ years delivering complex technology programs, excellent stakeholder management, and the ability to convert direction into actionable plans while maintaining momentum and clear

Qualifications

• 7+ years of project or program management experience delivering complex technology initiatives.
• Ability to create structure from ambiguity and translate objectives into practical plans.
• Persistent, action-oriented delivery style with track record of driving commitments across teams.

Responsibilities

• Act as the execution lead for priorities established by the Head of Infrastructure, Americas.
• Create and maintain workplans, milestones, owners, dependencies, risks, and target dates.
• Coordinate end-to-end infrastructure delivery for the U.S. payments-connectivity scope, including dependencies across central payments tech and hosting.
• Organize working sessions, document decisions, and follow through to closure.
• Drive infrastructure-related technology-readiness and remediation actions with SMEs.

Skills

Project management

Ambiguity handling

Delivery focus

Stakeholder mgmt

Tools

Azure DevOps

Jira

ServiceNow

Confluence

SharePoint

Job description

ING Americas is seeking a highly organized Infrastructure Delivery Project Manager to support a strategic U.S. initiative.

The role coordinates cross-functional teams across central payments tech, hubs, hosting, network, and cloud, driving delivery and governance in a regulated environment. The ideal candidate has 7+ years delivering complex technology programs, excellent stakeholder management, and the ability to convert direction into actionable plans while maintaining momentum and clear