Hybrid Implementation & UAT Lead

TEKsystems

Winston-Salem (NC)

Hybrid

USD 85,000 - 100,000

Full time

14 days+

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Job summary

TEKsystems is seeking an Implementation Specialist to lead client onboarding, system implementations, and UAT to ensure successful adoption of products and services. The role acts as the primary liaison between clients and internal teams, coordinating activities, validating requirements, troubleshooting issues, and delivering a high-quality client experience.

The ideal candidate will bring strong client-facing experience, testing expertise, and the ability to manage complex onboarding projects

Qualifications

Bachelor's degree in Computer Science or related field with 5+ years of relevant experience.
4+ years of client onboarding, integration, and implementation experience.
4+ years of software testing and UAT support experience.
Experience with Windows/Linux distributed systems, IBM MQ, Connect:Direct, and XML messaging.
Strong SDLC knowledge and QA/test-case development.
Proficiency in Microsoft Office, including MS Project.

Responsibilities

Lead client onboarding and implementation projects from planning through completion.
Develop certification plans, test cases, and acceptance criteria.
Execute and support UAT, identify defects, and coordinate issue resolution with technology teams.
Configure systems, manage data migrations, and support product customizations.
Create training materials and provide end-user support.
Coordinate cross-functional teams, monitor implementation success, and drive continuous process improvement.