Hybrid HR Director, Venue Operations — Lead People Strategy

Pinnacle Live; Dallas (TX); Hybrid; USD 150,000 - 175,000; Full time

Benefits offered by this job

PTO & holidays

401k with match

Health, vision & dental

Job summary

Pinnacle Live, LLC is seeking a strategic HR Director for Venue Operations to own the people strategy for a distributed frontline workforce across nearly 900 staff in 200 hotels/resorts across North America.

You will partner with the COO and SVP team, shaping talent acquisition, employee relations, and compliance. This hybrid role requires travel and a track record of leading HR in multi-site environments.

Qualifications

• Bachelor's degree in Human Resources, Business, or a related field.
• Ten or more years of progressive HR experience, including multi-site or multi-location responsibility.

Responsibilities

• Own HR for venue operations across multiple sites.
• Partner with COO and SVP leaders on people strategy, staffing, and retention.
• Oversee employee relations, compliance, wage and hour, and safety.
• Lead workforce planning, staffing, and turnaround time for talent across venues.
• Develop and implement retention and engagement initiatives for frontline staff.
• Ensure multi-state compliance and investigations with legal counsel.

Skills

C-suite HR partner

Multi-location HR leadership

Frontline workforce

Investigations

Employment law (multi-state)

Safety & workers’ comp

Performance management

HRIS & data analytics

Travel readiness

Education

Bachelor's degree in HR or related field

Tools

HRIS

Job description

Pinnacle Live, LLC is seeking a strategic HR Director for Venue Operations to own the people strategy for a distributed frontline workforce across nearly 900 staff in 200 hotels/resorts across North America.

You will partner with the COO and SVP team, shaping talent acquisition, employee relations, and compliance. This hybrid role requires travel and a track record of leading HR in multi-site environments.