Hybrid House Manager — Resident Care & Operations

Hope's HQ

Columbus (OH)

Hybrid

USD 42,000 - 57,000

Full time

9 days ago

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Job summary

Hope's HQ is seeking a House Manager in Columbus, OH to oversee daily home operations and ensure a safe, supportive environment for residents.

The role is full-time and hybrid, with on-site supervision, administrative tasks, and scheduling. You will lead staff, coordinate resident intake, manage house rules, and monitor facilities while maintaining compassionate, trauma-informed support.

Qualifications

Supervises staff and volunteers, assigns shifts, provides feedback.
Communicates effectively with residents, colleagues and external partners.
Trains new team members and orients residents in daily living procedures.
Focuses on resident-centered service, responsiveness and problem solving.
Supports or organizes meal preparation, kitchen safety and food hygiene.
Keeps records, reports metrics, and coordinates with leadership.

Responsibilities

Oversee daily operations of the home to ensure safety and a supportive environment.
Supervise staff and volunteers, manage intake and orientation of new residents.
Assign duties, enforce house rules, and resolve conflicts with discretion.
Coordinate kitchen operations, meal schedules, and supplies.
Maintain documentation and report key metrics to leadership.
Collaborate with community partners to improve programs and outcomes.