Hybrid Hospice Referral Intake Specialist

DeKalb Health; Burlington (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

PTO

Seven paid holidays

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

403B match after 12 months

Job summary

AuthoraCare Collective is seeking a Referral Center Intake Specialist in a full-time hybrid role. You will assist prospective patients and families by explaining services, insurance details, and admission criteria, while beginning the referral process and supporting admissions and patient care.

Responsibilities include handling referrals via phone and email, data entry, coordinating with the admissions team, and providing hospice/palliative consultations.

Qualifications

• Associate degree or equivalent work experience in a medical setting.
• At least 1 year of office experience with medical secretary duties.
• Experience with administrative programs and healthcare terminology preferred.
• Typing speed of 50 wpm preferred.

Responsibilities

• Assist with answering referral line and taking referrals.
• Enter referrals into the database and coordinate with admissions.
• Provide hospice and palliative phone consultations and explain services.
• Obtain patient records and scan into the EMR.
• Coordinate smooth transition of services and follow up as needed.

Skills

Medical terminology

Administrative skills

Data entry

Office software

Education

Associate degree or equivalent

Tools

EMR systems

Job description

AuthoraCare Collective is seeking a Referral Center Intake Specialist in a full-time hybrid role. You will assist prospective patients and families by explaining services, insurance details, and admission criteria, while beginning the referral process and supporting admissions and patient care.

Responsibilities include handling referrals via phone and email, data entry, coordinating with the admissions team, and providing hospice/palliative consultations.