Hybrid HOA ACC Data Entry & Admin Specialist

Spectrum Association Management, Inc.; San Antonio (TX); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Hybrid work model

5 weeks PTO

11 paid holidays

401k program

Free medical clinic in-house

Job summary

Spectrum Association Management in San Antonio, Texas is seeking an Administrative Specialist to process homeowner applications and ensure HOA compliance. The role involves completing daily documentation tasks for internal departments and external clients, with a focus on accuracy and timely service.

We offer a hybrid work model, a supportive culture, and a robust benefits package. No prior industry experience is required as we provide comprehensive training and mentorship to help you grow

Qualifications

• Large amounts of data input and verification to maintain accurate account information
• Polished and professional written and verbal communication skills
• Deadline-driven with HOA regulated deadlines for document delivery
• Analytical and able to research complex issues across systems and platforms
• Strong attention to detail with ability to transfer data across documents and applications
• Solid customer service skills to explain regulations and policies to customers
• Diffuse escalated concerns from customers with tight deadlines
• Self-starter able to work independently with minimal direction
• Collaborative and team-oriented, with ability to obtain required documentation quickly
• Strong organization skills and experience with MS Outlook, Excel and Word

Responsibilities

• Process daily documentation tasks for internal departments and external clients
• Provide exceptional service via phone, email and in person to homeowners and vendors
• Receive inbound calls and make outbound calls to clarify information and requests
• Field internal questions and troubleshoot related issues
• Maintain accurate data and transfer information across documents and systems

Skills

Data entry

Attention to detail

Customer service

Written/verbal communication

Problem solving

Team collaboration

Self-starter

Tools

Microsoft Outlook

Excel

Word

Job description

Spectrum Association Management in San Antonio, Texas is seeking an Administrative Specialist to process homeowner applications and ensure HOA compliance. The role involves completing daily documentation tasks for internal departments and external clients, with a focus on accuracy and timely service.

We offer a hybrid work model, a supportive culture, and a robust benefits package. No prior industry experience is required as we provide comprehensive training and mentorship to help you grow