Hybrid Healthcare Registry & Communications Specialist

Health & Human Services; Raleigh (NC); Híbrido; USD 39 000 - 69 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance options

Standard and supplemental retirement

NCFlex benefits

Paid vacation

Paid sick leave

Community service leave

Paid parental leave

Resumo da oferta

State of North Carolina is seeking an Administrative Specialist I (S) to provide front-line support for the Nurse Aide Registry. You will handle mail, faxes, and registry data updates, serving as the primary contact for nurse aides, health care providers, employers, and the public.

The role requires experience in healthcare administration, strong customer service, and effective communication in a fast-paced environment.

Qualificações

• Prior experience in healthcare administrative roles or regulatory support.
• Experience handling high-volume inquiries and data entry with accuracy.
• Strong customer service and professional communication skills.

Responsabilidades

• Process incoming mail and faxes for registry staff.
• Enter and update Nurse Aide Registry records with accuracy.
• Assist customers with registry inquiries, forms, and general requests.
• Respond to telephone inquiries regarding registry requirements and policies.
• Maintain documentation of interactions, record updates, and activities.

Conhecimentos

Healthcare experience

Customer service

Medical terminology

Call center skills

Communication skills

Formação académica

High school diploma or GED

Ferramentas

Microsoft Office

Descrição da oferta de emprego

State of North Carolina is seeking an Administrative Specialist I (S) to provide front-line support for the Nurse Aide Registry. You will handle mail, faxes, and registry data updates, serving as the primary contact for nurse aides, health care providers, employers, and the public.

The role requires experience in healthcare administration, strong customer service, and effective communication in a fast-paced environment.