Hybrid GSOC Security Support Operator

PINKERTON | Comprehensive Risk Management; Jersey City (NJ); Hybrid; USD 30,000 - 43,000; Full time

Benefits offered by this job

Life and AD&D insurance

Medical coverage

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Dental

Vision

401(k)

Paid time off

Job summary

Pinkerton in Jersey City is seeking a GSOC Security Support Operator to monitor alarms, review CCTV, and coordinate responses for high-priority sites. The role supports day-to-day GSOC operations with a hybrid in-office/remote schedule.

You will respond to emergencies, generate security reports, and liaise with vendors and law enforcement while maintaining strict confidentiality and delivering excellent customer service.

Qualifications

• High school diploma or GED required; college preferred.
• Experience in 24x7 security operations is a plus.
• Ability to handle highly confidential information.

Responsibilities

• Monitor alarms and respond according to SOPs for various locations.
• Investigate root causes of alarms and dispatch responses.
• Produce and disseminate security reports and alerts.
• Receive and respond to emergency and non-emergency calls.
• Conduct CCTV video review to investigate events.
• Coordinate responses with internal and external teams.

Skills

CCTV monitoring

Access control systems

Alarm monitoring

Emergency response

Effective communication

Education

High school diploma/GED

College preferred

Job description

Pinkerton in Jersey City is seeking a GSOC Security Support Operator to monitor alarms, review CCTV, and coordinate responses for high-priority sites. The role supports day-to-day GSOC operations with a hybrid in-office/remote schedule.

You will respond to emergencies, generate security reports, and liaise with vendors and law enforcement while maintaining strict confidentiality and delivering excellent customer service.