GSOC Analyst/Operator

Metro One Loss Prevention Services Group (Guard Division), Inc.; Newport Beach (CA); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k)

Job summary

M1 Global is seeking an GSOC Analyst to serve as a centralized hub for physical security operations in Newport Beach, monitoring alarms, triaging incidents, and coordinating responses. The role supports business continuity and ensures compliance with security procedures.

The GSOC Analyst leads communications during routine and crisis events, audits security systems, and collaborates with client teams to refine procedures and strengthen security posture.

Qualifications

• High school diploma or equivalent (college coursework in security or criminal justice preferred)
• Prior experience in a SOC, command center, alarm monitoring, or physical security environment
• Familiarity with video surveillance, access control, and alarm systems
• Strong situational awareness, decision-making, and stress management skills
• Ability to work rotating shifts, including nights, weekends, and holidays
• Competitive pay
• Medical, dental, and vision insurance
• Paid time off
• 401(k)
• Ongoing training and professional development opportunities

Responsibilities

• Monitor and analyze alarms, access control, and intrusion systems to identify true threats and reduce false positives
• Audit and review security systems to identify vulnerabilities and recommend improvements
• Coordinate and dispatch resources during security incidents, serving as the primary communication hub
• Lead communication during crisis events, including preparedness alerts and business continuity actions
• Support commissioning, testing, and configuration of new or upgraded security systems
• Compile documentation and evidence for reports, audits, and investigations
• Refine security procedures based on evolving threats and operational needs

Skills

Situational awareness

Decision making under pressure

Stress management

Clear communication

Education

High school diploma

Tools

Video surveillance systems

Access control systems

Alarm systems

Job description

• Location Main,Newport Beach, CA, 92657,United States
• Base Pay $30.02 - $30.02 / Hour
• Job Category Security, Global Security Operations Center, GSOC
• Industry Technology, Hospitality, Security Guard Services
• Employee Type Non-Exempt
• Required Degree High school
• Manage Others No

Contact information

Description

M1 Global is seeking an GSOC Analyst who views security as a core component of operational excellence. This role serves as a centralized hub for physical security operations, responsible for real-time alarm monitoring, incident triage, and coordinated response. The SOC Analyst leads communication during routine and crisis events, supports business continuity efforts, and ensures compliance with established security procedures.

Key Responsibilities

• Monitor and analyze alarms, access control, and intrusion systems to identify true threats and reduce false positives
• Audit and review security systems to identify vulnerabilities and recommend improvements
• Coordinate and dispatch resources during security incidents, serving as the primary communication hub
• Lead communication during crisis events, including preparedness alerts and business continuity actions
• Support commissioning, testing, and configuration of new or upgraded security systems
• Compile documentation and evidence for reports, audits, and investigations
• Refine security procedures based on evolving threats and operational needs

Communication & Compliance

• Provide clear, calm communication during rapidly evolving situations
• Escalate incidents according to established procedures
• Collaborate with internal teams and client representatives
• Follow all SOC SOPs, post orders, and regulatory requirements
• Participate in drills, tabletop exercises, and ongoing training

Required Qualifications

• High school diploma or equivalent (college coursework in security or criminal justice preferred)
• Prior experience in a SOC, command center, alarm monitoring, or physical security environment
• Familiarity with video surveillance, access control, and alarm systems
• Strong situational awareness, decision-making, and stress management skills
• Ability to work rotating shifts, including nights, weekends, and holidays
• Competitive pay
• Medical, dental, and vision insurance
• Paid time off
• 401(k)
• Ongoing training and professional development opportunities

We are Equal Opportunity Employer

Requirements

• Must have a valid/actve Security Guard BSIS
• Must have a reliable form of transportation to and from assigned workstations
• Have or the ability to obtain a CPR, First Aid, AED Card
• Multitasker, 1 year of experience in GSOC