Global GSOC Operator – Security & Incident Response

Allied Universal; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Eight paid holidays

Vacation after one year

Job summary

Allied Universal is seeking a GSOC Operator to monitor security operations across client sites, analyze incidents, and coordinate responses to protect people, property, and brand integrity. You will work in a fast-paced GSOC environment using access control and alarm systems, open-source sources, and internal tools.

The role emphasizes proactive vigilance, calm decision-making, and clear communication with guards, clients, and emergency services.

Qualifications

• Minimum two years of relevant security experience or military/government background.
• Must meet age requirements (18+ unarmed, 21+ armed).
• Background check required by law; licensing may apply depending on state/local laws.

Responsibilities

• Provide customer service to clients by following safety procedures and site policies.
• Respond to incidents and manage critical situations calmly and effectively.
• Investigate alarms and coordinate security responses or escalate to Fire/Police as needed.
• Assist company employees with safety and security concerns.
• Monitor travel safety and security of company personnel.

Skills

Customer service

Incident response

Calm under pressure

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a GSOC Operator to monitor security operations across client sites, analyze incidents, and coordinate responses to protect people, property, and brand integrity. You will work in a fast-paced GSOC environment using access control and alarm systems, open-source sources, and internal tools.

The role emphasizes proactive vigilance, calm decision-making, and clear communication with guards, clients, and emergency services.