Hybrid General Liability Claims Specialist - Impact & Growth

CNA Insurance; Chicago (IL); Hybrid; USD 54,000 - 103,000; Full time

Job summary

CNA Insurance is hiring an individual contributor to manage commercial claims with moderate to high complexity. This role operates under moderate direction and involves regular interaction with insureds and customers, with a flexible hybrid work schedule near a CNA office.

Responsibilities include investigating, verifying coverage, reserving, and settling claims within authority limits, while coordinating with partners to ensure quality service and regulatory compliance.

Qualifications

• Bachelor’s degree or equivalent; 4+ years in claims
• Ability to obtain/maintain an Insurance Adjuster License within 90 days
• CNA Claim Training can count toward experience

Responsibilities

• Manage an inventory of moderate to high complexity commercial claims per protocols.
• Provide exceptional customer service to insureds, claimants, and partners.
• Verify coverage, reserve estimates, and determine liability with experts as needed.
• Collaborate with internal/external partners to resolve claims and document thoroughly

Skills

Commercial claims

Customer service

Communication skills

Investigative skills

Time management

Multitasking

MS Office

Education

Bachelor's degree or equivalent experience

Insurance Adjuster License within 90 days

Tools

Microsoft Office Suite

Job description

CNA Insurance is hiring an individual contributor to manage commercial claims with moderate to high complexity. This role operates under moderate direction and involves regular interaction with insureds and customers, with a flexible hybrid work schedule near a CNA office.

Responsibilities include investigating, verifying coverage, reserving, and settling claims within authority limits, while coordinating with partners to ensure quality service and regulatory compliance.