Hybrid Front Office & Care Coordination Specialist

AuthoraCare Collective; High Point (NC); Hybride; USD 34 000 - 44 000; Plein temps

Avantages offerts par ce poste

PTO and holidays

Health, dental, vision, disability, &

Life insurance

403B match after 12 months

Mileage reimbursement

Flexible work schedules

Professional growth opportunities

Employee engagement activities

Résumé du poste

AuthoraCare Collective is seeking a Front Office Coordinator for the AuthoraCare House Calls Practice in High Point, NC. This full-time hybrid role requires 3 days in office and 2 days remote after training, with hours 8:00am-5:00pm, Monday through Friday.

You will support daily operations, coordinate home-based visits, telehealth options, and patient communication, acting as a liaison among patients, families, providers, and community partners to ensure a smooth patient experience.

Qualifications

• Minimum 2 years in a medical office or healthcare setting.
• Experience with scheduling and patient coordination.
• Familiarity with EMR systems (Athena preferred).
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams).

Responsabilités

• Schedule new and follow-up appointments for primary care, palliative care, and care management.
• Coordinate home-based visits, virtual visits, or telehealth by region.
• Communicate appointment details to patients and caregivers with clarity and empathy.
• Maintain provider calendars across service areas.
• Complete prior authorizations and conduct insurance verifications.
• Collects co-pays.

Connaissances

Organization

Compassion

Customer service

Formation

High School Diploma or equivalent

Associate’s degree preferred

Outils

Athena EMR

Microsoft Office

Description du poste

AuthoraCare Collective is seeking a Front Office Coordinator for the AuthoraCare House Calls Practice in High Point, NC. This full-time hybrid role requires 3 days in office and 2 days remote after training, with hours 8:00am-5:00pm, Monday through Friday.

You will support daily operations, coordinate home-based visits, telehealth options, and patient communication, acting as a liaison among patients, families, providers, and community partners to ensure a smooth patient experience.