Hybrid Floating Teller - Client Experience Specialist

First Bank; Solvang (CA); Hybrid; USD 28,585 - 35,128; Full time

Job summary

First Bank is seeking a Floating Teller to join our Santa Maria, Solvang, and Santa Barbara offices. You will handle financial transactions, discuss client needs, and refer customers to appropriate products while maintaining security and accuracy across multi-branch environments.

The role emphasizes delivering a strong client experience, cross-selling opportunities, and compliance with bank policies. This position supports a 60-mile territory and offers a hybrid work arrangement.

Qualifications

• Education: High school diploma or GED is required.
• Experience: At least one year in relevant work; prior banking preferred.
• Digital tools: familiarity with online banking and digital resources.

Responsibilities

• Deliver a positive client experience and process financial transactions accurately.
• Identify banking opportunities and refer clients to branch staff or partners.
• Engage with clients in the lobby and educate them on available options.
• Apply product and procedural knowledge to meet client requests.
• Adhere to policies and ensure branch operations run smoothly.
• Perform other duties as assigned.

Skills

Client experience

Digital awareness

Effective communications

Critical thinking

Managing multiple priorities

Education

High school diploma or GED

Job description

First Bank is seeking a Floating Teller to join our Santa Maria, Solvang, and Santa Barbara offices. You will handle financial transactions, discuss client needs, and refer customers to appropriate products while maintaining security and accuracy across multi-branch environments.

The role emphasizes delivering a strong client experience, cross-selling opportunities, and compliance with bank policies. This position supports a 60-mile territory and offers a hybrid work arrangement.