Hybrid Fleet Management Analyst - Asset Works Specialist

IT Resources; Clearwater (FL); Hybrid; USD 55,000 - 83,000; Full time

Job summary

IT Resources is seeking a Fleet Management Application Analyst to serve as the primary technical resource for a cloud-hosted fleet management platform. You will support ~30 end users, manage configurations, upgrades, and reporting, and work with fleet operations and IT teams to optimize workflows.

Ideal candidates have 2+ years in a similar role, experience with Asset Works or comparable solutions, strong analytical skills, and capability to translate business needs into system improvements.

Qualifications

• 2+ years of Application Analyst, Application Administrator, Business Systems Analyst, or similar experience.
• Experience supporting, configuring, or administering a Fleet Management application such as Asset Works, Fleetio, Faster, Agile Fleet, Trapeze, ManagerPlus, or similar.
• Experience supporting end users in a production application environment.
• Experience gathering requirements, analyzing business processes, and implementing system improvements.

Responsibilities

• Serve as the primary application analyst and administrator for the fleet management system.
• Provide day-to-day technical support for approximately 30 application users, including issue resolution and guidance.
• Configure, maintain, and optimize Asset Works or a comparable Fleet Management/CMMS platform.
• Conduct system analysis to understand current processes, configurations, and improvement opportunities.
• Gather and document business requirements and translate them into configurations and enhancements.
• Perform root cause analysis and resolve issues across application, integrations, and data.
• Manage system upgrades, patches, testing, and deployment activities.
• Create and maintain documentation, SOPs, and user training materials.
• Collaborate with stakeholders to improve workflows and maximize system capabilities.
• Develop and support reports, dashboards, and data analysis initiatives.
• Coordinate with vendors and IT teams to resolve complex issues.

Skills

Asset Works

COTS configuration

Analytical thinking

Project coordination

Communication skills

Tools

Power BI

SQL scripting

Job description

IT Resources is seeking a Fleet Management Application Analyst to serve as the primary technical resource for a cloud-hosted fleet management platform. You will support ~30 end users, manage configurations, upgrades, and reporting, and work with fleet operations and IT teams to optimize workflows.

Ideal candidates have 2+ years in a similar role, experience with Asset Works or comparable solutions, strong analytical skills, and capability to translate business needs into system improvements.