Hybrid Fintech Customer Support Associate

Manpower, Inc.; Sandy (UT); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Training support

Team environment

Job summary

ManpowerGroup is seeking a Customer Service Associate for a client in the financial services/fintech sector. Based in Sandy, UT, you will provide support to customers via phone, email and chat, delivering courteous and effective service.

Training runs 7:00 AM–4:00 PM for the first 2–4 weeks, followed by a hybrid schedule with shifts of 8:00–17:00 or 9:30–18:30. Competitive pay and development opportunities are offered.

Qualifications

• 1–2 years of customer service experience preferred.
• Comfortable working in a hybrid environment (Lehi now, Sandy later).
• Reliable transportation to both locations.
• Availability for training from 7 AM–4 PM for the first 2–4 weeks.
• Proficient in reading, writing, and speaking English; additional languages a plus.

Responsibilities

• Provide exceptional customer support via phone, email, and chat channels.
• Handle de-escalated customer inquiries with patience and professionalism.
• Assist clients with account information and troubleshooting.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service quality and efficiency.

Skills

Customer service experience

Job description

ManpowerGroup is seeking a Customer Service Associate for a client in the financial services/fintech sector. Based in Sandy, UT, you will provide support to customers via phone, email and chat, delivering courteous and effective service.

Training runs 7:00 AM–4:00 PM for the first 2–4 weeks, followed by a hybrid schedule with shifts of 8:00–17:00 or 9:30–18:30. Competitive pay and development opportunities are offered.