Hybrid Financial Counselor, Patient Access

Trinity Health Corp.; Ann Arbor (MI); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

DailyPay

Benefits from Day One

Full benefits package

Employer retirement match

Tuition reimbursement

Colleague referral program

Unlimited career growth

Job summary

Trinity Health in Ann Arbor is seeking a Financial Counselor for Patient Access. This full-time, day-shift role supports patients by explaining costs, insurance benefits, and available financial assistance, and coordinates payment arrangements.

The position is hybrid with on-site requirements and offers a comprehensive benefits package and career growth opportunities within a large Catholic healthcare system.

Qualifications

• Minimum two to three years experience in Patient Access or Patient Accounting for hospital registration or reimbursement.
• National certification in HFMA CRCR and/or NAHAM CHAA required within one year of hire.
• Understanding of basic billing and coding.

Responsibilities

• Counsels patient on cost of treatment, insurance benefits, resources for payment and financial assistance; secures and documents payment arrangements.
• Assists patients in financing, payment plans, financial assistance and all financial options through the organization.
• Audits bills for accuracy and front-end edits to increase collections and reduce write-offs.
• Works closely with RSO and division leadership to improve collections.
• Experience in the Medicaid application process.

Skills

Patient access experience

Billing and coding understanding

Education

High school diploma or GED

Job description

Trinity Health in Ann Arbor is seeking a Financial Counselor for Patient Access. This full-time, day-shift role supports patients by explaining costs, insurance benefits, and available financial assistance, and coordinates payment arrangements.

The position is hybrid with on-site requirements and offers a comprehensive benefits package and career growth opportunities within a large Catholic healthcare system.