Hybrid Financial Aid Systems Analyst

University of Wisconsin Colleges; Green Bay, Northern (WI, KY); Hybrid; USD 64,000 - 68,000; Full time

Job summary

The University of Wisconsin-Green Bay is seeking a Financial Aid Business Analyst to serve as a functional expert supporting financial aid programs and PeopleSoft Campus Solutions. The role involves configuring and supporting financial aid functionality, researching and resolving system issues, and developing data-driven reports.

Responsibilities include administering aid programs, analyzing processes for automation, testing changes, and collaborating with ITS and campus partners to implement

Qualifications

• Bachelor's degree required.
• Experience with a student information system or enterprise system.
• Ability to independently research issues, evaluate information, and identify solutions.
• Strong analytical, problem-solving, and organizational skills.

Responsibilities

• Develop and maintain PeopleSoft queries, reports, and data extracts to support financial aid operations, compliance, reconciliation, and decision-making.
• Administer assigned federal, state, institutional, scholarship, or other financial aid programs and processes.
• Ensure assigned responsibilities are administered in accordance with applicable regulations, policies, and procedures.
• Analyze business processes and workflows to identify gaps and opportunities for automation, efficiency, consistency, and improved service.
• Assist with compliance review, reporting, reconciliation, and implementation of regulatory or operational changes.
• Collaborate with campus partners to support data integrity and effective cross-functional processes.
• Provide functional support for system- and process-related issues affecting assigned program areas.
• Develop and execute test plans, coordinate user acceptance testing, validate results, and document outcomes.
• Independently research, troubleshoot, and resolve complex functional system and processing issues and support end users in identifying appropriate solutions.
• Configure and maintain Financial Aid functionality in PeopleSoft, including system setup, rules, parameters, packaging, disbursement, interfaces, 3Cs, and related processing functionality.
• Evaluate, test, and support deployment of system releases, patches, regulatory changes, interfaces, and new functionality.
• Review and implement system updates and new functionality, including analysis of release information and impact assessment.
• Serve as a primary liaison between Financial Aid and ITS for system changes, issue resolution, integrations, and ongoing support.
• Recommend and assist with implementation of process and system improvements.

Skills

Analytical thinking

Problem solving

Organizational skills

Education

Bachelor's degree

Tools

PeopleSoft Campus Solutions

PeopleSoft Query

Job description

The University of Wisconsin-Green Bay is seeking a Financial Aid Business Analyst to serve as a functional expert supporting financial aid programs and PeopleSoft Campus Solutions. The role involves configuring and supporting financial aid functionality, researching and resolving system issues, and developing data-driven reports.

Responsibilities include administering aid programs, analyzing processes for automation, testing changes, and collaborating with ITS and campus partners to implement