Financial Aid Business Analyst

University of Wisconsin-Green Bay; Green Bay (WI); Hybrid; USD 64,000 - 68,000; Full time

Job summary

University of Wisconsin-Green Bay is seeking a Financial Aid Business Analyst to serve as a functional expert for the administration of financial aid programs and related systems. The role combines knowledge of regulations, policies, and business processes with expertise in PeopleSoft Campus Solutions Financial Aid.

You will configure and support financial aid functionality, research issues, develop queries and reports, analyze data, and identify opportunities for process improvement while

Qualifications

• Bachelor's degree required.
• Experience with a student information system or other complex enterprise system.
• Ability to independently research issues, evaluate information, and identify solutions.
• Strong analytical, problem-solving, and organizational skills.

Responsibilities

• Develop and maintain PeopleSoft queries, reports, and data extracts.
• Administer assigned financial aid programs and processes.
• Ensure assigned responsibilities are administered in accordance with applicable regulations, policies, and procedures.
• Analyze business processes and workflows to identify gaps and opportunities for automation, efficiency, consistency, and improved service.
• Assist with compliance review, reporting, reconciliation, and implementation of regulatory or operational changes.
• Collaborate with campus partners to support data integrity and effective cross-functional processes.
• Provide functional support for system- and process-related issues affecting assigned program areas.
• Develop and execute test plans, coordinate user acceptance testing, validate results, and document outcomes.
• Independently research, troubleshoot, and resolve complex functional system and processing issues and support end users in identifying appropriate solutions.
• Configure and maintain Financial Aid functionality in PeopleSoft, including system setup, rules, parameters, packaging, disbursement, interfaces, 3Cs (comments, checklists and communications), and related processing functionality.
• Evaluate, test, and support deployment of system releases, patches, regulatory changes, interfaces, and new functionality.
• Review and implement system updates and new functionality, including analysis of release information and impact assessment.
• Serve as a primary liaison between Financial Aid and ITS for system changes, issue resolution, integrations, and ongoing support.
• Recommend and assist with implementation of process and system improvements.

Skills

Analytical skills

Problem-solving

Research ability

Organizational skills

Education

Bachelor's degree

Job description

Current Employees and Students: If you are currently employed or enrolled as a student at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Position Title

Financial Aid Business Analyst

Job Category

Academic Staff

Employment Type

Regular

Job Profile

Business Systems Analyst I

Job Duties

The Financial Aid Business Analyst serves as a functional expert supporting the effective administration of financial aid programs and systems. The position combines knowledge of financial aid regulations, policies, and business processes with functional expertise in PeopleSoft Campus Solutions Financial Aid. The position configures and supports financial aid functionality, independently researches and resolves system and processing issues, evaluates and tests system changes, develops queries and reports, analyzes data, and identifies opportunities for process improvement. The position works collaboratively with ITS and campus partners to translate financial aid business needs into effective system and process solutions while also administering assigned financial aid programs and responsibilities.

Key Job Responsibilities

• Develop and maintain PeopleSoft queries, reports, and data extracts to support financial aid operations, compliance, reconciliation, and decision-making.
• Administer assigned federal, state, institutional, scholarship, or other financial aid programs and processes.
• Ensure assigned responsibilities are administered in accordance with applicable regulations, policies, and procedures.
• Analyze business processes and workflows to identify gaps and opportunities for automation, efficiency, consistency, and improved service.
• Assist with compliance review, reporting, reconciliation, and implementation of regulatory or operational changes.
• Collaborate with campus partners to support data integrity and effective cross-functional processes.
• Provide functional support for system- and process-related issues affecting assigned program areas.
• Develop and execute test plans, coordinate user acceptance testing, validate results, and document outcomes.
• Independently research, troubleshoot, and resolve complex functional system and processing issues and support end users in identifying appropriate solutions.
• Configure and maintain Financial Aid functionality in PeopleSoft, including system setup, rules, parameters, packaging, disbursement, interfaces, 3Cs (comments, checklists and communications), and related processing functionality.
• Evaluate, test, and support deployment of system releases, patches, regulatory changes, interfaces, and new functionality.
• Review and implement system updates and new functionality, including analysis of release information and impact assessment.
• Serve as a primary liaison between Financial Aid and ITS for system changes, issue resolution, integrations, and ongoing support.
• Recommend and assist with implementation of process and system improvements.

Department

Financial Aid

Compensation

Compensation range of $ 64,279 - $68,000

Required Qualifications

• Bachelor's degree
• Experience working with a student information system or other complex enterprise system
• Ability to independently research issues, evaluate information, and identify solutions
• Strong analytical, problem-solving, and organizational skills

Preferred Qualifications

• Experience with PeopleSoft Campus Solutions, particularly the Financial Aid module
• Experience with financial aid system configuration, testing, implementation, or troubleshooting
• Experience with developing query reports and supporting data integrity using PeopleSoft Query, Query Manager, or comparable reporting tools
• Experience with business process improvement and financial aid program administration
• Professional experience working in financial aid in a higher education environment.
• Working knowledge of financial aid rules, regulations, programs, and processes

Conditions Of Appointment

This position may have the option to work on-campus or a hybrid schedule, subject to approved telecommuting request. The home campus of this position is Green Bay and the successful candidate may occasionally be required to travel to or work at the Marinette, Sheboygan or Manitowoc Campus, based on operational needs. Position is a full-time Academic Staff appointment. A pre-employment education check which includes, but is not limited to, the verification of academic credentials will be conducted on the finalist(s). A criminal conviction investigation will be conducted on the finalist(s) and if there is prior work history within the last 7 years with Universities of Wisconsin, a personnel file review check for employee misconduct. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record. The University of Wisconsin-Green Bay does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

Application Deadline

To ensure consideration, please submit application materials by Sunday October 25, 2026.

Contact Information

Human Resources

Phone: [phone]

Email: [e-mail]

The Successful Candidate

The successful candidate will be expected to work inclusively and respectfully within a diverse campus community and practice civility in the workplace. The University welcomes applicants who are dedicated to the appreciation and promotion of inclusivity and equity as crucial components in the pursuit of organizational excellence. In addition, the successful candidate will have strong oral, written, interpersonal, and organizational skills, demonstrated integrity and strong leadership, and the willingness to work independently and as part of a collaborative team. The University invites applicants who are dedicated to enriching the quality of life for students and the community by embracing the educational value of diversity, promoting environmental sustainability, encouraging engaged citizenship, and serving as an intellectual, cultural, and economic resource.

Benefit Details

The Universities of Wisconsin provides an excellent benefits package to meet the diverse needs of its employees. For benefits eligible positions, this includes several health insurance options, with annual deductibles as low as $250/individual and $500/family. Our benefits package also includes dental, vision, several life insurance options, AD&D and Accident insurance and Flexible Spending and Health Savings Accounts. We participate in the Wisconsin Retirement System (WRS), where employer contributions begin immediately, and employees are fully vested after 5 years of service. The Universities of Wisconsin also provides supplemental retirement savings programs including a 403(b) and Deferred Compensation. In addition, eligible employees receive several types of paid leave benefits, which are prorated for employees working less than 100%. This includes 9 legal holidays, 36 hours of personal holiday and between 96-130 hours of sick leave annually and paid parental leave. Eligible employees earn 13-27 days of vacation each year, depending on years of service and employment type. For more details, please review the benefit quick guide linked below.

• UW System Employee Benefits Brochure
• Total Compensation Estimator

Employee Misconduct

All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of employee misconduct, sexual violence or sexual harassment. When obtaining employment reference checks, these same misconduct, sexual violence or sexual harassment questions must also be asked.

Confidentiality Statement.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis.Stat. sec. 19.36(7).

Annual Security Report

For more information regarding the University of Wisconsin-Green Bay and the surrounding area, see ourCampus and Communitysection. For Campus Safety information see ourUniversity Police websiteand ourAnnual Security Report(for a paper copy please contact the Office of Human Resources at [phone]). This report includes statistics about reported crimes, as well as information about crime prevention and campus security policies and procedures.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.