Financial Aid Systems Analyst — Hybrid/Remote

University of California, Santa Cruz; California (MO); Hybrid; USD 48,216 - 53,726; Full time

Job summary

University of California, Santa Cruz is seeking a Business Systems Analyst to join the Financial Aid Office. The role supports automated solutions across the Academic Information System and related environments, working with ITS to resolve moderately complex business-process issues.

The incumbent will gather requirements, assist with testing, document procedures, and help deliver stable enterprise solutions for Financial Aid. Requires a bachelor’s degree and strong collaboration skills.

Qualifications

• Bachelor’s degree in a related area and/or equivalent experience / training.
• Strong interpersonal and communication skills (verbal and written) to represent the department.
• Demonstrated ability to work with others from diverse backgrounds.
• Ability to manage competing and complex priorities simultaneously.
• Self-motivated and works independently and as part of a team; able to learn effectively and meet deadlines.
• Demonstrates problem-solving skills.
• Effective team player and ability to collaborate with both technical and non-technical staff.
• Attention to detail and ability to thoroughly execute on tasks; excellent organizational skills.
• Basic knowledge of SQL or data visualization tools.
• One year of experience in the information technology field or related area.

Responsibilities

• Formulates and defines limited to moderately complex systems scope and objectives; analyzes business processes and problems to understand and validate functional business requirements to meet end-user needs.
• Gathers, analyzes, and documents functional business requirements.
• Identifies, evaluates, and develops limited to moderately complex systems and procedures.
• Executes unit integration and acceptance testing according to the developed plan.
• May participate in cross-functional teams to address business process or systems issues.
• Maintains and reviews results of Financial Aid production schedule and works with Senior Business Systems Analysts and developers to resolve problems, maintain records, and recommend changes.
• Coordinates distribution of system output to staff.
• Assists with project plan development and end-user documentation & security.
• Gathers and analyzes data to prepare business processes and procedural documentation.
• Assists with implementation of changes in security, development, maintenance, system standards, and creation of specifications.
• Assists with data analysis, development, and maintenance of end-user reports.
• Assists in troubleshooting and resolution of customer-reported issues related to enterprise solutions.
• Helps develop basic user interface designs.
• Provides support on new applications.

Skills

Interpersonal skills

Communication

Team collaboration

Prioritization

Self-motivation

Problem solving

SQL basics

Data visualization

IT experience

Education

Bachelor’s degree in related area

Bachelor’s degree in CS/CE/Math/Engineering or related technical degree

Tools

SQL

PeopleSoft

Job description

University of California, Santa Cruz is seeking a Business Systems Analyst to join the Financial Aid Office. The role supports automated solutions across the Academic Information System and related environments, working with ITS to resolve moderately complex business-process issues.

The incumbent will gather requirements, assist with testing, document procedures, and help deliver stable enterprise solutions for Financial Aid. Requires a bachelor’s degree and strong collaboration skills.