Financial Aid Systems Analyst (PeopleSoft)

University of Wisconsin-Green Bay; Green Bay (WI); Hybrid; USD 64,000 - 68,000; Full time

Job summary

University of Wisconsin-Green Bay is seeking a Financial Aid Business Analyst to serve as a functional expert for the administration of financial aid programs and related systems. The role combines knowledge of regulations, policies, and business processes with expertise in PeopleSoft Campus Solutions Financial Aid.

You will configure and support financial aid functionality, research issues, develop queries and reports, analyze data, and identify opportunities for process improvement while

Qualifications

• Bachelor's degree required.
• Experience with a student information system or other complex enterprise system.
• Ability to independently research issues, evaluate information, and identify solutions.
• Strong analytical, problem-solving, and organizational skills.

Responsibilities

• Develop and maintain PeopleSoft queries, reports, and data extracts.
• Administer assigned financial aid programs and processes.
• Ensure assigned responsibilities are administered in accordance with applicable regulations, policies, and procedures.
• Analyze business processes and workflows to identify gaps and opportunities for automation, efficiency, consistency, and improved service.
• Assist with compliance review, reporting, reconciliation, and implementation of regulatory or operational changes.
• Collaborate with campus partners to support data integrity and effective cross-functional processes.
• Provide functional support for system- and process-related issues affecting assigned program areas.
• Develop and execute test plans, coordinate user acceptance testing, validate results, and document outcomes.
• Independently research, troubleshoot, and resolve complex functional system and processing issues and support end users in identifying appropriate solutions.
• Configure and maintain Financial Aid functionality in PeopleSoft, including system setup, rules, parameters, packaging, disbursement, interfaces, 3Cs (comments, checklists and communications), and related processing functionality.
• Evaluate, test, and support deployment of system releases, patches, regulatory changes, interfaces, and new functionality.
• Review and implement system updates and new functionality, including analysis of release information and impact assessment.
• Serve as a primary liaison between Financial Aid and ITS for system changes, issue resolution, integrations, and ongoing support.
• Recommend and assist with implementation of process and system improvements.

Skills

Analytical skills

Problem-solving

Research ability

Organizational skills

Education

Bachelor's degree

Job description

University of Wisconsin-Green Bay is seeking a Financial Aid Business Analyst to serve as a functional expert for the administration of financial aid programs and related systems. The role combines knowledge of regulations, policies, and business processes with expertise in PeopleSoft Campus Solutions Financial Aid.

You will configure and support financial aid functionality, research issues, develop queries and reports, analyze data, and identify opportunities for process improvement while