Loan Coordinator

The Rector & Visitors of the University of Virginia; Charlottesville (VA); Hybrid; USD 55,000 - 62,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

The Rector & Visitors of the University of Virginia seeks a Loan Coordinator to join our Loan team handling Direct and Private loan processing. You will provide comprehensive financial aid administration and counseling for students, parents, departments, and external organizations.

You will ensure compliance with regulations, help create policies, and support accurate delivery of aid while working in a hybrid UVA environment in Charlottesville.

Qualifications

• Bachelor's degree required and at least two years of financial aid experience.
• Two years of financial aid experience required; relevant experience may be considered in lieu of a degree.

Responsibilities

• Award, certify, process, troubleshoot, and reconcile Direct and Private loans.
• Train new employees on SIS and ELMOne interfaces.
• Provide loan counseling to students and parents.
• Review federal policies and NSLDS resources for changes.
• Document loan processes to meet auditing requirements.
• Assist awarding team with award packages and quality control.
• Participate in testing of awarding tools and reports.
• Process change requests and health insurance forms.

Skills

Financial aid processing

Loan counseling

Policy compliance

Audit support

Education

Bachelor's degree

Tools

SIS

ELMOne

Job description

The Office of Student Financial Services at the University of Virginia seeks a Loan Coordinator to join our Loan team responsible for all Direct and Private loan processing. The Loan Coordinator provides comprehensive and quality financial aid administration and counseling for undergraduate and graduate students, parents, university departments, and external organizations. This position also contributes to compliance with federal and state regulations, creation and enforcement of office policies, and procedures to ensure timely and accurate delivery of student financial aid.

Responsibilities

• Award, certify, process, troubleshoot, and reconcile Direct and Private loans for Student Financial Services. Train new employees on how to navigate the SIS and ELMOne user interfaces. Monitor activity for bottlenecks and make recommendations to remove obstacles.
• Respond to internal and external inquiries regarding loans. Provide loan counseling to students and parents.
• Regularly review Federal policies and regulations regarding Direct Loans utilizing FSA and NSLDS resources. Keep Financial Aid Director informed of upcoming changes.
• Document loan processes to conform with auditing requirements.
• Assist the awarding team during peak periods to provide award packages and participate in quality control efforts to determine if the awards are correct following standard packaging rules.
• Participate in the testing of awarding tools, revised packaging formulas, modified workflow queues, and accuracy of new reports.
• Process financial aid change request applications, one-time computer expense forms, and health insurance requests.

In addition to the above job responsibilities, other duties may be assigned.

Minimum Qualifications

• Education: Bachelor's degree
• Experience: At least two years of financial aid experience. Relevant experience may be considered in lieu of a degree.

About the Position

• Salary: $55,000 - $62,000, commensurate with qualifications and experience.
• Location: UVA Grounds in Charlottesville, VA.
• Employment type: Exempt-level, benefited, hybrid position with some in-office presence required.
• Travel: Occasionally required to travel some distance to attend meetings and programs.
• Immigration: This position will not consider candidates who require immigration sponsorship now or in the future.
• Job nature: Primarily sedentary, extensive use of desktop computers.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.