Hybrid Financial Access Lead - Student Billing & Aid

Paycom - ATS

Boston (MA)

Hybrid

USD 70,000 - 110,000

Full time

6 days ago

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Job summary

Boston Architectural College seeks an Assistant Director of Financial Access to deliver exceptional service while handling student billing, refunds, and financial aid disbursements. You will collaborate with Financial Aid, Enrollment Management, and Student Life to ensure accurate accounting and timely communications.

The role requires a 2–5 year background in higher education financial services, a detail-oriented mindset, and strong Excel skills.

Qualifications

Bachelor’s degree from an accredited institution preferred.
2–5 years of experience in higher education student financial services or financial systems.
Must be detail oriented with strong analytical and communication skills.
Proficiency with Microsoft Excel, including vlookups and pivot tables is a plus.

Responsibilities

Provide proactive, professional, and friendly service in all interactions.
Ensure accuracy of the student account and manage daily billing/receivable updates.
Process financial aid disbursements in accordance with federal regulations and BAC policies.
Process student refunds and anticipated aid to the billing system.
Collaborate with Enrollment Management and Student Life to support housing billing and payments.
Serve as backup to Student Advocates for escalated situations and frontline service.