Hybrid Finance Support Specialist I

Cox Automotive; Mount Juliet (TN); Hybrid; USD 23,000 - 34,000; Full time

Benefits offered by this job

Hybrid work option

Job summary

Cox Automotive in Mount Juliet, TN, is hiring a Finance Support Specialist I to handle procurement and post processes in a hybrid role. You will perform requisitioning, ordering, invoicing workflows, and cross-train across related expense operations.

The position supports ETA and broader P&P expense activities, with emphasis on accuracy, customer service, and collaboration with auctions and suppliers to meet service levels.

Qualifications

• High School Diploma or GED required.
• Generally, less than 2 years of experience.
• Experience working in a team environment.
• Ability to deliver a high level of customer service.
• Demonstrated ability to communicate effectively with key stakeholders.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to effectively manage multiple priorities.
• Strong analytical and problem-solving skills.
• High degree of accuracy and attention to detail.
• Strong interpersonal and customer-service skills.
• Ability to follow establis...

Responsibilities

• Perform timely and accurate requisitioning, ordering, and transaction-processing activities.
• Place and receive orders and support related purchasing activities.
• Manage requisition and invoice workflows, including appropriate supporting documentation.
• Maintain accurate records and documentation in accordance with established processes and business requirements.
• Meet established service levels while supporting client satisfaction and operational efficiency.
• Provide timely responses and adjustments related to audit requests.
• Demonstrate a commitment to outstanding customer service and effective support of business operations.
• Perform related responsibilities, special assignments, and projects as required.
• ETA/Expense Operational Support: Monitor ETA work queues, exception activity, and shared communications to identify items requiring action or follow-up.
• Research and resolve routine ETA exceptions in accordance with established procedures and escal...
• Support the centralized ETA mailbox, ensuring requests and communications are reviewed, routed, documented, and addressed appropriately.
• Perform routine follow-up on outstanding orders and ETA-related exceptions.
• Communicate with auctions, suppliers, and internal business partners to obtain information necessary to support resolution.
• Maintain accurate documentation of updates, decisions, communications, and exception status.
• Support ETA audit, quality-review, and data-validation activities.
• Assist with backlog management and workload balancing to support established service expectations.
• Broader Expense Support: Ordering and purchasing support.
• Requisition management.
• Receiving and order follow-up.
• Invoice workflow and supporting documentation.
• Shared mailbox and work-queue management.
• Routine purchasing or transaction exceptions.
• Audit and data-validation activities.
• Ticket and request management.
• Auction, supplier, and internal stakeholder communication.
• Cross-training and backup coverage.
• Process documentation and continuous-improvement initiatives.
• Special projects and additional Expense operational responsibilities as assigned

Skills

Customer service

Communication

Teamwork

Attention to detail

Organizational skills

Problem solving

Education

High School Diploma/GED

Job description

Cox Automotive in Mount Juliet, TN, is hiring a Finance Support Specialist I to handle procurement and post processes in a hybrid role. You will perform requisitioning, ordering, invoicing workflows, and cross-train across related expense operations.

The position supports ETA and broader P&P expense activities, with emphasis on accuracy, customer service, and collaboration with auctions and suppliers to meet service levels.