Hybrid Field Claims Specialist - Remote

aoins; Macon Township (MI); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Auto-Owners Insurance, a top-rated insurance carrier, seeks a motivated field claims professional in Michigan. You will manage claims lifecycle from investigation to resolution, serving agents and insureds with accuracy and timeliness.

Requires at least 3 years of multi-line property and casualty claims experience; property emphasis preferred. Familiarity with Xactimate is a plus; strong communication and data interpretation skills are essential.

Qualifications

• Bachelor's degree or direct equivalent experience handling property and casualty claims.
• A minimum of 3 years handling multi-line property and casualty claims with emphasis on property claims.
• Field claims handling experience preferred but not required.
• Knowledge of Xactimate software preferred but not required.
• Strong communication skills, data interpretation and problem solving.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze liability.
• Handle multi-line property and casualty claims in an assigned territory with emphasis on property claims.
• Familiarize with insurance coverage by studying policies, endorsements and forms.
• Advance claim resolution by attending arbitrations, mediations, depositions, or trials as necessary.
• Ensure payments are issued in a timely and accurate manner.
• Manage investigations by phone, mail and on-site as needed.

Skills

Communication skills

Multi-line claims handling

Analytical thinking

Education

Bachelor’s degree or equivalent

Tools

Xactimate

Job description

Auto-Owners Insurance, a top-rated insurance carrier, seeks a motivated field claims professional in Michigan. You will manage claims lifecycle from investigation to resolution, serving agents and insureds with accuracy and timeliness.

Requires at least 3 years of multi-line property and casualty claims experience; property emphasis preferred. Familiarity with Xactimate is a plus; strong communication and data interpretation skills are essential.