Remote Casualty Claims Specialist

Auto-Owners Insurance; West Branch (MI); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive base salary

Matched 401(k)

Fully-funded pension plan

Bonus programs

Generous paid time off

Job summary

Auto-Owners Insurance is seeking an experienced Casualty Claims professional to join our team in Michigan. You will investigate casualty claims, review policy language, determine liability and damages, and negotiate settlements within authority guidelines.

The role requires strong communication, time management, and the ability to gather and interpret information for effective resolution. Some travel for onsite investigations and training may be required, with a hybrid work setup after initial

Qualifications

• Bachelor's degree or equivalent combination of education and related experience.
• At least 1 year of related insurance or claims experience.
• Basic understanding of casualty policy language.
• Strong verbal and written communication.
• Ability to gather and interpret information for effective claims resolution.
• Demonstrated ability to manage time and tasks efficiently.
• Interpersonal skills to deal with diverse customers and situations.

Responsibilities

• Investigate assigned casualty claims by collecting statements, physical evidence, and legal documentation.
• Analyze and interpret policy coverage and determine liability and damages.
• Negotiate claims settlements in accordance with company procedures and within authority limits.
• Communicate claim status to all relevant stakeholders, including insureds and agents.
• Maintain accurate documentation in company systems and adhere to regulatory and internal standards.
• Participate in training and education programs to enhance claim-handling skills.
• Travel as needed for onsite investigations or meetings.
• Maintain punctual attendance according to an assigned work schedule at a Company-approved work location.

Skills

Bachelor's degree or equivalent

1 year claims experience

Casualty policy knowledge

Verbal and written communication

Information gathering & interpretation

Time management

Interpersonal skills

Education

Bachelor's degree

Job description

Auto-Owners Insurance is seeking an experienced Casualty Claims professional to join our team in Michigan. You will investigate casualty claims, review policy language, determine liability and damages, and negotiate settlements within authority guidelines.

The role requires strong communication, time management, and the ability to gather and interpret information for effective resolution. Some travel for onsite investigations and training may be required, with a hybrid work setup after initial