Revenue Cycle Collections Supervisor (Hybrid)

InfuSystem Career; United States; Hybrid; USD 75.000 - 95.000; Vollzeit

Benefits dieser Stelle

Health plan options

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Dental and Vision premiums

Life Insurance

401(k) with company match

Employee Stock Purchase Program

Tuition Assistance

Generous Paid Time Off

Employee Assistance Program

Competitive Pay

Employee Referral Bonus

Zusammenfassung

InfuSystem is seeking a Facility Direct Supervisor to lead daily billing and collections operations, drive revenue cycle performance, and oversee AR aging with a focus on timely billing and cash collection. You will coach a team, coordinate with HR, and partner with stakeholders to resolve complex account issues.

The role emphasizes process improvement, KPI tracking, and adoption of automation to enhance efficiency, with a hybrid work setup at our Michigan facility in Rochester Hills.

Qualifikationen

• Associate Degree in Business, Management or a related field preferred; equivalent education and experience considered.
• Five to seven years of progressive experience in billing, collection, accounts receivable or revenue cycle management.
• Previous supervisory or team leadership experience preferred with ability to coach, develop and motivate staff.
• Proven ability to analyze data, identify trends and drive process improvements.
• Proficiency with Microsoft Office applications including Excel and Outlook.
• Excellent written and verbal communication skills across customers, facilities and internal stakeholders.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Experience leveraging automation or emerging technologies to improve operations.

Aufgaben

• Lead daily billing and collections operations to ensure timely and accurate revenue cycle performance.
• Ensure all facility billing activities are completed accurately and within established deadlines.
• Oversee month-end billing processes and ensure timely completion of required checklists and controls.
• Supervise, develop, coach and mentor team members to promote accountability and continuous improvement.
• Manage attendance, PTO, leave requests and related admin with HR and leadership.
• Monitor accounts receivable aging and collection activities to drive timely resolutions.
• Analyze trends and root causes to improve payment outcomes and cash collection.

Kenntnisse

Billing and collections

Team leadership

Data analysis

Communication

Project prioritization

Process improvement

Automation/AI tooling

Customer/stakeholder management

Microsoft Office

Ausbildung

Associate degree in Business/Management or related field

Tools

Microsoft Excel

Outlook

Jobbeschreibung

InfuSystem is seeking a Facility Direct Supervisor to lead daily billing and collections operations, drive revenue cycle performance, and oversee AR aging with a focus on timely billing and cash collection. You will coach a team, coordinate with HR, and partner with stakeholders to resolve complex account issues.

The role emphasizes process improvement, KPI tracking, and adoption of automation to enhance efficiency, with a hybrid work setup at our Michigan facility in Rochester Hills.