Hybrid Facilities & Administrative Operations Manager

Yale University; New Haven (CT); Hybrid; USD 68,000 - 121,000; Full time

Job summary

Yale University seeks a Manager of Administrative & Facilities Operations to lead day-to-day administrative and facilities support for MB&B and MCDB across multiple campus locations. You will supervise staff, coordinate workflows, and ensure timely, quality service to faculty, staff, students, and leadership.

The role requires regular travel between sites, a strong focus on process improvement, and collaboration with university offices, vendors, and building management.

Qualifications

• Bachelor’s Degree in related field and three years of related experience.
• Strong supervisory experience and ability to lead a small team.
• Excellent organizational and planning skills with ability to manage multiple priorities.
• Clear written and verbal communication and customer service mindset.
• Advanced computer skills, including Microsoft Office proficiency.

Responsibilities

• Oversee daily administrative and facilities operations across multiple locations.
• Directly supervise at least two staff members and provide training.
• Coordinate space planning, maintenance, and facilities-related projects.
• Serve as escalation point for operational concerns and liaise with university offices and vendors.
• Track projects, deadlines, and communicate status to stakeholders.
• Ensure procedures are documented and updated.

Skills

Supervisory experience

Organizational skills

Problem solving

Communication

MS Office proficiency

Education

Bachelor's Degree in related field

Tools

Workday

Project management tools

Job description

Yale University seeks a Manager of Administrative & Facilities Operations to lead day-to-day administrative and facilities support for MB&B and MCDB across multiple campus locations. You will supervise staff, coordinate workflows, and ensure timely, quality service to faculty, staff, students, and leadership.

The role requires regular travel between sites, a strong focus on process improvement, and collaboration with university offices, vendors, and building management.