Hybrid Executive Director, Clinic Operations & Strategy

Providence Swedish Medical Center; Seattle (WA); Hybrid; USD 110,000 - 175,000; Full time

Job summary

Providence Swedish Medical Center in Seattle is seeking an accomplished healthcare operations leader to oversee executive priorities for the Puget Sound Physician Enterprise (PSPE). You will partner with the PSPE CEO and executives to set goals across quality, access, utilization, finance, productivity and operational excellence.

You will supervise senior staff, drive strategic initiatives, and build cross‑regional relationships to advance organizational performance.

Qualifications

• 5 years of experience in project management roles within large/complex healthcare organizations.
• 5 years of experience in healthcare operations leadership role.
• 5 years of experience in financial business management and strategic development.
• Change management capabilities and consulting/project management/coordination capabilities.
• Successful program/initiative development, execution and optimization.
• Provide executive-level support to top decision-makers and project managers.

Responsibilities

• Manages and leads initiatives across PSPE as directed by the CEO, including key strategic initiatives, operational efforts and business functions.
• Lead teams to meet goals and deliver outstanding results around operations, quality, finance, growth and service.
• Serve as a leader and mentor to direct reports overseeing work assignments, performance, and alignment of strategic priorities.
• Identify and address issues that serve as barriers to team/organization creating systems and processes to streamline operations.
• Review internal and external communications which may include reports, presentations, speeches, etc. for CEO.
• Strategically manage CEO's time, working with assistant, to evaluate opportunities and determine fit with priorities.
• Monitor regional metrics, objectives and standards. Identify areas where organization needs to direct focus. Revisit areas regularly and evaluate progress.
• Create and maintain cross-regional relationships to enable leadership success.
• Review CEO schedule to ensure leader has all information needed to be as productive as possible.
• Monitor information flow to ensure CEO's involvement in projects or decision-making process is at the right moment.
• Oversee meeting cadence for the PSPE ensuring time is well spent and objectives are achieved.
• Oversee high-profile projects/initiatives as needed.
• Work closely with regional leaders on operational issues and priorities.
• Serve as a member of Executive Team for PSPE. Direct, coordinate and/or participate in various committees as needed in order to promote the strategic and operational goals of organization. Collaborate with colleagues from other divisions within organization for purpose of furthering goals and objectives.
• Direct and administer assigned functions to ensure high quality, cost-effective patient services, which meet or surpass regulatory standards. Develop, modify and implement standards, policies, procedures and protocols in collaboration with leaders.
• Evaluate organization structure, reporting relationships and position incumbents to ensure high standards of performance are obtained. Assure optimum organizational performance by meeting goals and projections; providing timely and accurate data as requested; and maintaining compliance with all Federal, State and local laws.
• Build effective partnerships with key business and organizational leaders, users and vendors.
• Facilitate communications among affected groups required to implement and support region.
• Take strategic approach to planning/managing. Balances short and long term requirements and resource allocation.

Skills

Executive leadership

Project management

Healthcare operations

Financial management

Strategic planning

Stakeholder communication

Education

Bachelor's in Business or Information Systems

Master's in Business or Information Systems (preferred)

Job description

Providence Swedish Medical Center in Seattle is seeking an accomplished healthcare operations leader to oversee executive priorities for the Puget Sound Physician Enterprise (PSPE). You will partner with the PSPE CEO and executives to set goals across quality, access, utilization, finance, productivity and operational excellence.

You will supervise senior staff, drive strategic initiatives, and build cross‑regional relationships to advance organizational performance.