Hybrid Evening Call Center Agent - Senior Care Support

LifeStation; Elizabeth (NJ); Hybrid; USD 20.000 - 29.000; Vollzeit

Zusammenfassung

LifeStation, a leading medical alert monitoring and telehealth provider, is hiring a Customer Service Representative for its Union, NJ call center. This full-time in-office role offers a potential hybrid schedule after training, with evening and weekend shifts required.

You will assist customers, resolve inquiries, and maintain positive experiences, collaborating with a supportive team. Competitive pay and benefits accompany growth opportunities.

Qualifikationen

• Strong communication and customer service skills.
• Ability to multitask and problem-solve in a fast-paced environment.
• Comfortable using CRM systems and data entry.
• Availability for evening and weekend shifts.
• At least 1-year prior customer service experience, preferably in a call center setting.

Aufgaben

• Assist customers and provide timely, effective solutions.
• Handle inquiries with empathy and professionalism.
• Create positive customer experiences in every interaction.
• Collaborate with a supportive team.

Kenntnisse

Call center experience

Customer service

CRM systems

Tools

CRM software

Jobbeschreibung

LifeStation, a leading medical alert monitoring and telehealth provider, is hiring a Customer Service Representative for its Union, NJ call center. This full-time in-office role offers a potential hybrid schedule after training, with evening and weekend shifts required.

You will assist customers, resolve inquiries, and maintain positive experiences, collaborating with a supportive team. Competitive pay and benefits accompany growth opportunities.