Hybrid Epic Referrals Cadence Analyst

135 Baptist Health System, Inc.; United States; Hybrid; USD 95,000 - 130,000; Full time

Job summary

Baptist Health in Jacksonville seeks a Sr. Epic Cadence/Referrals Application Analyst to bridge operations and IT for Epic Referral workflows across the organization.

The role emphasizes patient access, scheduling, and referral management, with responsibilities for issue resolution, updates, and cross-functional collaboration, while mentoring junior analysts in a hybrid work environment. You will coordinate with Patient Access, Ambulatory Operations, Clinical Informatics, and project managers,

Qualifications

• 1-2 years of project management experience required.
• Minimum of 2 years of related Epic application experience required.
• Experience with Epic Referral, including build, configuration, implementation, and optimization preferred.
• Strong understanding of referral management, patient access, provider-to-provider communication, and scheduling workflows preferred.
• Hybrid background in healthcare operations and technical systems strongly preferred.
• Prior Authorization experience preferred.

Responsibilities

• Lead complex application initiatives, including project management responsibilities, while mentoring junior analysts and promoting operational best practices.
• Provide technical expertise in the development, implementation, and support of highly complex, enterprise-wide, cross-functional applications, integrated applications, and technical projects.
• Analyze and translate referral management, patient access, scheduling, and business workflow requirements into efficient and effective Epic Referral solutions through collaboration with operational leaders, technical teams, and other stakeholders.
• Plan, design, develop, validate, test, implement, evaluate, maintain, and support information system components that meet organizational and operational needs.
• Perform quality assurance and integrated testing of optimization requests, projects, and newly released Epic functionality to ensure system reliability and performance.
• Coordinate projects across applications and develop application-specific enhancements, workflows, and reporting solutions aligned with organizational priorities.
• Provide 24/7 support for applications within assigned areas of responsibility.

Skills

Epic Referral

Project Management

Workflow Analysis

Cross-functional Collaboration

Communication

Education

High School Diploma

Bachelor's Degree

Tools

Epic Referral System

Epic Cadence

Microsoft Visio

Job description

Baptist Health in Jacksonville seeks a Sr. Epic Cadence/Referrals Application Analyst to bridge operations and IT for Epic Referral workflows across the organization.

The role emphasizes patient access, scheduling, and referral management, with responsibilities for issue resolution, updates, and cross-functional collaboration, while mentoring junior analysts in a hybrid work environment. You will coordinate with Patient Access, Ambulatory Operations, Clinical Informatics, and project managers,