Epic Patient Access & Referrals Analyst - Hybrid

Medasource; Jacksonville (FL); Hybrid; USD 69,000 - 90,000; Full time

Job summary

Medasource seeks an experienced Epic Analyst focused on Patient Access, Referrals, and Enterprise Access in Jacksonville, FL. This hybrid contract-to-hire role requires local candidates or relocation willingness, with ownership of Epic build and production support across multiple modules including Prelude, Cadence, Referrals, and MyChart.

You will partner with operational leaders to optimize patient access, enhance referral processes, and drive workflow improvements.

Qualifications

• Epic Certification in relevant modules (Prelude, HB, PB, Cadence Referral, Bridges, Referrals, Cadence, or MyChart).
• 5+ years of Epic Patient Access, Scheduling, Registration, or Referral workflow experience.
• Proven ability to independently own Epic build and production support.
• Located in Jacksonville, FL area or willing to relocate.
• Strong communication and stakeholder management skills.
• RTE experience and/or eligibility workflows, payer integrations, and patient access optimization (preferred).
• Referrals certification and experience with referral work queues, prior authorization workflows, ASA tables, online/MyChart scheduling, decision trees, and visit type build (preferred).
• Demonstrated progression from analyst to senior analyst responsibilities.
• Track record of learning and supporting additional Epic modules (badges, proficiencies, or certifications).
• Genuine desire to grow into the health system's enterprise RTE or Referrals SME.

Responsibilities

• Independently own Epic build and production support for patient access, scheduling, registration, and referral workflows.
• Serve as the primary build resource for Epic modules such as Prelude, Cadence, Referrals, MyChart, and Bridges.
• Lead workflow redesign efforts and support online scheduling initiatives, including MyChart scheduling.
• Partner directly with operational leaders to drive workflow improvements, optimize patient access, and enhance referral processes.
• Support eligibility workflows, payer integrations, RTE, and patient access optimization.
• Manage and optimize referral work queues, prior authorization workflows, ASA tables, decision trees, and visit type builds as needed.
• Demonstrate rapid learning and ownership of additional Epic modules, contributing beyond core application responsibilities.
• Communicate effectively with stakeholders and manage relationships across clinical and operational departments.
• Contribute to project and production support initiatives, ensuring high-quality, efficient Epic system performance.
• Grow into a subject matter expert role for RTE or Referrals within the health system, supporting enterprise access optimization.

Skills

Epic Certification

Epic Modules Experience

Stakeholder Management

Communication Skills

Independent Ownership

Job description

Medasource seeks an experienced Epic Analyst focused on Patient Access, Referrals, and Enterprise Access in Jacksonville, FL. This hybrid contract-to-hire role requires local candidates or relocation willingness, with ownership of Epic build and production support across multiple modules including Prelude, Cadence, Referrals, and MyChart.

You will partner with operational leaders to optimize patient access, enhance referral processes, and drive workflow improvements.