Hybrid Epic Client Systems Administrator - Healthcare IT

HAHHH; Worcester (MA); Hybrid; USD 75,000 - 136,000; Full time

Job summary

UMass Memorial Health in Worcester, MA is seeking an Epic Client Systems Administrator to install, configure, and maintain Epic components including Hyperspace, Interconnect, and EPS across clinical and operational environments.

The ideal candidate has a Bachelor’s degree, Epic certifications, 2+ years in Healthcare IT, strong Windows Server and scripting skills, and experience with Azure and cloud migrations. This is a hybrid role with day shifts and opportunities for professional growth.

Qualifications

• Bachelor’s degree or equivalent experience.
• Epic certifications: Hyperspace Deployment, Web/Service Servers (Hyperspace Web, MyChart, Interconnect, Web BLOB, EPS).
• 2+ years in Healthcare IT in an Epic Client Systems role.
• Technical expertise in Windows Server, Epic client distribution tools, and web/service servers.
• Strong analytical troubleshooting and problem-solving skills.
• Effective communication and collaboration with clinical and technical teams.
• Ability to document procedures, configurations, and operational playbooks.
• Adaptability in fast-paced healthcare and cloud-migration environments.
• Advanced troubleshooting skills for Epic client systems and Windows Server environments.
• Proficiency with scripting (PowerShell) for automation and system management.
• Strong understanding of Azure, virtual infrastructure, and cloud-hosted workflows.
• Ability to manage client distribution tools and web/service server architecture.
• Experience supporting clinical and operational teams in a healthcare environment.
• Strong documentation skills for technical procedures and operational workflows.

Responsibilities

• Install, configure, and maintain Epic components including Hyperspace, Interconnect, EPS, Web BLOB, MyChart, CareLink, Rover, Haiku.
• Support daily operations of Epic client systems and web/service servers.
• Troubleshoot system issues, performance problems, and integration failures.
• Participate in cloud migration tasks including endpoint updates, IRIS reinstall support, Kuiper and System Pulse operations.
• Collaborate with technical leads, application teams, and infrastructure teams.

Skills

Healthcare IT

Troubleshooting

PowerShell scripting

Azure

Communication

Documentation

Education

Bachelor's degree or equivalent

Tools

Windows Server

Epic Client Tools

Azure

Citrix VDI

PowerShell

Job description

UMass Memorial Health in Worcester, MA is seeking an Epic Client Systems Administrator to install, configure, and maintain Epic components including Hyperspace, Interconnect, and EPS across clinical and operational environments.

The ideal candidate has a Bachelor’s degree, Epic certifications, 2+ years in Healthcare IT, strong Windows Server and scripting skills, and experience with Azure and cloud migrations. This is a hybrid role with day shifts and opportunities for professional growth.