Hybrid Entry-Level Data Processing Clerk

PHEAA; Harrisburg (Dauphin County); Hybrid; USD 42,981,000 - 44,772,000; Full time

Job summary

PHEAA is seeking entry-level Data Processing Clerk candidates for a full-time role in Harrisburg, PA. The position involves reviewing customer documentation and making account adjustments in line with procedures, with emphasis on accuracy and confidentiality.

Training is two weeks long, combining lectures and hands-on practice on live accounts. Long-term shifts run Monday–Friday, 8:00 AM–4:30 PM, hybrid with two onsite days per week at PHEAA Headquarters.

Qualifications

• High school diploma or equivalent required.
• Computer literacy and knowledge of MS Office required.
• Maintaining confidentiality due to sensitive customer information.

Responsibilities

• Review incoming documents and adjust accounts per requests.
• Revise demographic and financial information and update repayment plans.
• Prepare information for loan adjustments or consolidations.
• Process and document account status changes and reports to supervisor.
• Escalate customer issues as needed.

Skills

Computer literacy

Confidentiality

Education

High school diploma or equivalent

Tools

MS Office

Job description

PHEAA is seeking entry-level Data Processing Clerk candidates for a full-time role in Harrisburg, PA. The position involves reviewing customer documentation and making account adjustments in line with procedures, with emphasis on accuracy and confidentiality.

Training is two weeks long, combining lectures and hands-on practice on live accounts. Long-term shifts run Monday–Friday, 8:00 AM–4:30 PM, hybrid with two onsite days per week at PHEAA Headquarters.