Hybrid Enterprise Client Solutions Manager

Office Hours; New York (NY); Hybrid; USD 108,000 - 115,000; Full time

Benefits offered by this job

Competitive Salary & Stock Options

Healthcare, dental, and vision coverag

401(k)

Wellness/fitness benefit

Flexible vacation time, regular公司holid

Job summary

Office Hours in New York City is seeking a Client Solutions Manager to own a portfolio of enterprise customers and drive growth. You will design and execute account acquisition and expansion strategies while coaching a high-performance team.

This fast-paced, client-facing role partners with product and engineering to translate insights into product improvements. Ideal candidates have 3–5 years in customer-facing roles and 1–2 years leading a client-facing team, with prior expert network

Qualifications

• 3–5 years of professional work experience in customer-facing roles; 1–2 years of experience managing a client-facing team
• Experience in enterprise business development and/or customer success is desirable
• Previous expert network experience (or adjacent market research) strongly preferred

Responsibilities

• Grow a portfolio of enterprise customers through account acquisition and account expansion strategies
• Hire and coach top performers and maintain talent density
• Innovate and improve processes and policies within the Client Solutions department

Skills

Customer-facing experience

Team leadership

Growth mindset

Enterprise portfolio management

Job description

Office Hours in New York City is seeking a Client Solutions Manager to own a portfolio of enterprise customers and drive growth. You will design and execute account acquisition and expansion strategies while coaching a high-performance team.

This fast-paced, client-facing role partners with product and engineering to translate insights into product improvements. Ideal candidates have 3–5 years in customer-facing roles and 1–2 years leading a client-facing team, with prior expert network