Hybrid Engagement Manager - Enterprise Grid Deployments

Gridsight; Austin (TX); Hybride; USD 140 000 - 190 000; Plein temps

Avantages offerts par ce poste

Equity

Hybrid work environment

PTO & parental leave

Home office allowance

Health & wellness allowance

Lunch on us

Résumé du poste

Gridsight is seeking an Engagement Manager to drive successful multi-year technology implementations for utilities. You will own end-to-end plans from signing to live operation, coordinating a cross-functional team of Gridsight SMEs and customers alike.

You will balance commercial goals with technical depth, protect the project roadmap, and build trusted executive relationships to accelerate value realization.

Qualifications

• Proven experience managing multiple enterprise-scale implementations end to end with accountability for outcomes.
• Experience coordinating a team across functions, time zones and stakeholders.
• Ability to prioritize, juggle and execute at pace while focusing on what matters.
• Strong relationship management skills with customers from ICs to senior executives.
• Technical fluency to understand and communicate our platform and data stack.
• Proven ability to operate effectively in ambiguity in a fast-growing company.
• Bonus: energy, utilities or grid domain experience.

Responsabilités

• Manage multiple complex implementations concurrently.
• Own the end-to-end delivery plan for each customer, including scope, milestones, dependencies, resourcing and the critical path.
• Identify and understand what truly matters for a customer and ensure we deliver.
• Maintain a live view of status, forecast go-live and risk across projects and communicate it.
• Manage scope changes, re-plan and re-baseline when needed with clear decisions.
• Coordinate a cross-functional team (Sales, Customer Data, Product, Engineering).
• Escalate early with a recommendation when issues arise.
• Act as the face of Gridsight to the customer and manage executive updates throughout delivery.

Connaissances

Stakeholder management

Cross-functional coordination

Project management

Technical fluency

Prioritization under pressure

Grid/utility domain experience

Description du poste

Gridsight is seeking an Engagement Manager to drive successful multi-year technology implementations for utilities. You will own end-to-end plans from signing to live operation, coordinating a cross-functional team of Gridsight SMEs and customers alike.

You will balance commercial goals with technical depth, protect the project roadmap, and build trusted executive relationships to accelerate value realization.