Hybrid Emergency Dispatch Protocol Instructor

Priority Dispatch Corporation; Salt Lake City (UT); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Priority Dispatch Corp. is seeking a Protocol Instructor to deliver Priority Dispatch System Protocol instruction to students in assigned classes, in-person or remote, within a hybrid work model.

The role also supports customers and provides feedback to management and IAED on training materials. Responsibilities include training preparation, serving as an expert for students and agencies, and participating in workshops to maintain instructor certification.

Qualifications

• Requires BA/BS Degree in Business, Leadership, Management or Adult Learning or equivalent experience.
• Current Emergency Dispatch Instructor certification with at least five (5) years of experience.
• Ability to teach several individuals of various computer skill levels.
• Ability to handle stress of long travel.
• Multi-task oriented.
• Ability to achieve a goal in a prescribed time-frame (instruct material in allotted class time).
• Manage various details of travel schedules.
• Flexible with hours to meet company needs.

Responsibilities

• Provides Priority Dispatch System Protocol instruction, meeting all IAED and PDC requirements.
• Training preparation and maintenance, including pre-class contact and post-class documentation.
• Serves as a discipline-specific expert for questions from students and client agencies.
• Participates in workshops, conferences, presentations, or demonstrations as assigned.
• All other duties as assigned.

Skills

Teaching ability

Travel coordination

Multi-tasking

Time management

Flexible hours

Education

BA/BS Degree in Business, Leadership, Management or Adult Learning

Emergency Dispatch Instructor certification

Job description

Priority Dispatch Corp. is seeking a Protocol Instructor to deliver Priority Dispatch System Protocol instruction to students in assigned classes, in-person or remote, within a hybrid work model.

The role also supports customers and provides feedback to management and IAED on training materials. Responsibilities include training preparation, serving as an expert for students and agencies, and participating in workshops to maintain instructor certification.