Hybrid Education Programs Admin & Registration Coordinator

The Maryland Association of Environmental and Outdoor Education; Chevy Chase (MD); Hybrid; USD 53,000 - 57,000; Full time

Benefits offered by this job

Health care

Life insurance

Disability insurance

Flexible spending accounts

403(b) retirement plan

Vacation and sick leave

Job summary

Nature Forward seeks an Education Administrative Coordinator to manage registration, payments, and data tracking for all EE programs, including preschool, camps, field trips, and international travel. The role supports marketing, client management, and licensing compliance within a dynamic environmental education environment.

The position requires strong organization, customer service, and data handling skills, with hybrid work at Woodend and remote options, located in Chevy Chase, MD.

Qualifications

• 2+ years of administrative experience.
• Attention to detail.
• Ability to multitask and anticipate needs of program managers and the organization.
• Excellent problem solving skills.
• Initiative to implement process improvements and increase efficiencies.
• High level of customer service.
• Familiarity with WordPress and Active/CCM preferred.

Responsibilities

• Manage registration processes for all Nature Forward programs
• Serve as internal expert for Active/CCM registration platform and manage relationship with platform vendor
• Manage payments for all environmental education programs across platforms
• Track revenue and participation for EE programs
• Collaborate with Development on constituent data
• Collaborate with Communications Dept on publications and web site content for EE programs
• Serve as contact for EE program participants including answering questions and handling confirmations, surveys, forms and waivers
• Assist with contract program leader communication including sending class lists
• Collaborate with travel partners on administration of international nature travel program
• Manage file storage for EE licenses, permits and other key documents

Skills

Administrative experience

Attention to detail

Multitasking

Problem solving

Customer service

IT systems

Tools

Active/CCM

WordPress

Web page editing

Event ticketing systems

Job description

Nature Forward seeks an Education Administrative Coordinator to manage registration, payments, and data tracking for all EE programs, including preschool, camps, field trips, and international travel. The role supports marketing, client management, and licensing compliance within a dynamic environmental education environment.

The position requires strong organization, customer service, and data handling skills, with hybrid work at Woodend and remote options, located in Chevy Chase, MD.