Hybrid Ecommerce Site Merchandiser: Growth & Insights

Sally Beauty Holdings, Inc.; Plano (TX); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid vacation & sick days

401(k) with company match

Salon discounts at corporate campus

Job summary

Sally Beauty Holdings, Inc. is seeking a Site Merchandiser for our HBCo (Corporate) team. This hybrid role operates from our Legacy West Support Center in Plano, TX, collaborating with Merchandising, Marketing, and Buying to optimize online content, campaigns and category performance.

You will analyze site performance, manage SKUs, and work with vendors to enhance reviews and SEO. The ideal candidate has 1–3 years of ecommerce experience and strong analytical and communication skills.

Qualifications

• Bachelor's degree or equivalent in business/marketing/ecommerce/merchandising.
• 1-3 years of ecommerce experience supporting a multi-channel retail organization.
• Experience with ecommerce platforms (Salesforce Commerce Cloud), site analytics tools and SEO tools.
• Strong analytical skills with Excel, GA4, Tableau or similar tools.
• Excellent verbal and written communication and a customer-focused mindset.

Responsibilities

• Manage item setup, product content, promotions, category optimization and landing page execution.
• Collaborate with Merchandising, Marketing and Buying to improve traffic, conversion and sales.
• Generate regular performance reports and translate insights into actions.
• Coordinate with third-party vendors for ratings, reviews, and site functionality improvements.
• Support QA of website content, links and promotions and assist Customer Service on digital issues.
• Contribute to special projects and drive continuous optimization across channels.

Skills

Analytical skills

Excel

GA4

Tableau

Clear communication

Multitasking

Education

Bachelor's degree in Business, Marketing, Ecommerce, Merchandising, or related field

Tools

Salesforce Commerce Cloud

SEO tools

Ratings & Reviews platforms

Job description

Sally Beauty Holdings, Inc. is seeking a Site Merchandiser for our HBCo (Corporate) team. This hybrid role operates from our Legacy West Support Center in Plano, TX, collaborating with Merchandising, Marketing, and Buying to optimize online content, campaigns and category performance.

You will analyze site performance, manage SKUs, and work with vendors to enhance reviews and SEO. The ideal candidate has 1–3 years of ecommerce experience and strong analytical and communication skills.