Hybrid E-Trading Production Support Engineer

Extend Information Systems Inc.; New York (NY); Ibrido; USD 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Extend Information Systems Inc. is seeking a Production Support specialist for E-Trading, based in NYC with hybrid work. You will troubleshoot in a fast-paced electronic trading environment, interact with traders, and ensure production systems meet quality standards.

You will drive issue resolution, coordinate with teams, and help maintain system stability during market sessions. Prior experience with trading desks and ION MarketView is beneficial.

Competenze

• Strong troubleshooting in electronic trading environments.
• Excellent interpersonal and relationship-building skills.
• Maintain high quality for production systems.
• Ability to see issues through to resolution even if final fix isn’t with the support team.

Mansioni

• Troubleshoot and resolve issues in a fast-paced E-Trading environment.
• Engage with traders to understand issues and provide timely support.
• Ensure production systems meet quality standards and reliability.
• Coordinate with cross-functional teams to drive issue resolution.

Conoscenze

Troubleshooting

Interpersonal skills

Quality focus

Problem resolution

Descrizione del lavoro

Extend Information Systems Inc. is seeking a Production Support specialist for E-Trading, based in NYC with hybrid work. You will troubleshoot in a fast-paced electronic trading environment, interact with traders, and ensure production systems meet quality standards.

You will drive issue resolution, coordinate with teams, and help maintain system stability during market sessions. Prior experience with trading desks and ION MarketView is beneficial.