Hybrid Distributor Experience Lead

Avanos Medical; Alpharetta (GA); On-site; USD 60,000 - 68,000; Full time

Job summary

Avanos Medical is seeking a Distributor Experience Analyst in Alpharetta, GA. This role involves managing distributor inquiries, order processing, and logistics, ensuring customer satisfaction. The ideal candidate must have over 3 years of experience in customer service or logistics and possess strong analytical and communication skills. This position offers a hybrid work environment, requiring three days at the office. The anticipated salary range is between $60,000 and $68,000, along with an attractive benefits package.

Qualifications

• 3+ years of experience in a Logistics or Customer Service function.
• Strong analytical and communication skills.
• Experience with SAP and SFDC systems.

Responsibilities

• Serve as the point of contact for distributor inquiries regarding order and logistics.
• Manage order processing and resolve discrepancies effectively.
• Analyze account data and communicate improvements to key stakeholders.

Skills

Analytical skills

Communication skills

Relationship building

SAP systems

SFDC systems

Tools

Microsoft Excel

Job description

Avanos Medical is seeking a Distributor Experience Analyst in Alpharetta, GA. This role involves managing distributor inquiries, order processing, and logistics, ensuring customer satisfaction. The ideal candidate must have over 3 years of experience in customer service or logistics and possess strong analytical and communication skills. This position offers a hybrid work environment, requiring three days at the office. The anticipated salary range is between $60,000 and $68,000, along with an attractive benefits package.