Hybrid Desktop & ATM IT Support Technician

Clear Destination Inc.; Sacramento, Northern (CA, KY); Hybrid; USD 25,000 - 41,000; Full time

Job summary

Golden 1 Credit Union is seeking a Desktop Support Technician in a hybrid role based in Sacramento, CA. You will administer and maintain workstations, laptops, and peripheral devices, provide advanced technical support, and manage mobile devices using an MDM solution.

The role emphasizes troubleshooting, security compliance, and timely responses to support requests within SLAs, supporting digital signage and ATM technology as part of enterprise IT operations.

Qualifications

• Associate’s Degree in Information Technology or comparable discipline or equivalent work experience required.

Responsibilities

• Administer and maintain workstations, laptops, and peripherals in an Enterprise Environment.
• Manage remote access and ensure compliance with policy.
• Provide advanced technical support and troubleshoot non-reoccurring issues.
• Manage mobile devices using MDM solutions.
• Support digital signage deployment and ATM hardware/software testing.

Education

Associate’s Degree in Information Technology or comparable discipline or equivalent work experience required

Job description

Golden 1 Credit Union is seeking a Desktop Support Technician in a hybrid role based in Sacramento, CA. You will administer and maintain workstations, laptops, and peripheral devices, provide advanced technical support, and manage mobile devices using an MDM solution.

The role emphasizes troubleshooting, security compliance, and timely responses to support requests within SLAs, supporting digital signage and ATM technology as part of enterprise IT operations.