Hybrid Design Concierge & Project Liaison

Acton Construction; Campbell (CA); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Acton ADU, a California design‑build firm, is seeking a Design Coordinator who becomes the face of the design team for homeowners. You guide finish selections, translate a locked floor plan into a buildable design package, and coordinate with Sales, Design, Estimating, and Production to keep projects moving with a high‑quality, low‑surprise experience.

This role requires exceptional emotional intelligence, reliability, and proactive communication.

Qualifications

• People skills: high emotional intelligence and customer empathy.
• Reliable, proactive communicator who follows through.
• Ability to manage many details across multiple projects.

Responsibilities

• Serve as the design team's face after customer sign‑off, leading handoff meetings and explaining the process.
• Guide interior/exterior finish selections for build‑ready projects and create buildable design packages.
• Maintain at least weekly proactive communication with every active customer to avoid uncertainty.
• Set clear deadlines and reminders, outlining risks of delays.
• Create and maintain a customer‑facing visual design presentation and an internal Design Coordination Summary (FFE) spreadsheet.
• Assemble itemized material orders and hand off cleanly to Project Management.
• Coordinate with survey/electrical/plumbing consultants and vendors on timelines, quotes, specs.
• Develop reusable templates and workflows; explore AI tools to improve design‑to‑build speed.

Skills

Emotional intelligence

Reliability

Communication

Detail orientation

Project coordination

Tools

Revit

BlueBeam

BuilderTrend

Job description

Acton ADU, a California design‑build firm, is seeking a Design Coordinator who becomes the face of the design team for homeowners. You guide finish selections, translate a locked floor plan into a buildable design package, and coordinate with Sales, Design, Estimating, and Production to keep projects moving with a high‑quality, low‑surprise experience.

This role requires exceptional emotional intelligence, reliability, and proactive communication.