Hybrid Dental Claims Resolution Specialist

Great Expressions; Southfield (MI); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Great Expressions in Southfield, MI, is seeking a Claims Resolution Representative to help resolve aging insurance claims by contacting payers or using their websites. The role requires attention to detail and strong communication with insurance companies, and candidates should be self-motivated.

The hybrid schedule includes in-office Monday, Tuesday, Thursday and remote Wednesday and Friday. Ideal candidates have at least 3 years of dental front desk or medical/dental claims processing

Qualifications

• High school diploma or GED
• Bachelor’s degree preferred
• Experience in dental insurance claims is a plus
• Analytical and problem solving skills with a passion for detail & accuracy
• Reliability and flexibility with time committed to the position
• Excellent organizational and time management skills
• 3+ years Dental Front Desk or Medical or Dental Claims Processing experience
• Prior experience with insurance or accounts receivable (denied claims)
• High volume, fast-paced office experience a plus
• Proficiency in Microsoft Outlook and Excel

Responsibilities

• Resolve high volumes of aging insurance claims by contacting payers or using their websites.
• Communicate effectively with insurance companies and team members.
• Maintain attention to detail and demonstrate self-motivation in daily tasks.

Skills

Communication

High-volume claims

Detail oriented

Time management

Reliability

Organizational skills

Outlook

Excel

Self-motivation

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Outlook

Excel

Job description

Great Expressions in Southfield, MI, is seeking a Claims Resolution Representative to help resolve aging insurance claims by contacting payers or using their websites. The role requires attention to detail and strong communication with insurance companies, and candidates should be self-motivated.

The hybrid schedule includes in-office Monday, Tuesday, Thursday and remote Wednesday and Friday. Ideal candidates have at least 3 years of dental front desk or medical/dental claims processing