Dental Claims Resolution Specialist (Hybrid)

Great Expressions Dental Centers; Southfield (MI); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Great Expressions Dental Centers in Southfield, MI is seeking a Claims Resolution Representative to manage aging dental insurance claims by contacting payers and using provider portals. This role requires clear communication with insurance companies and a self-motivated, team-oriented approach.

Ideal candidates have 3+ years in dental front desk or dental/medical claims processing, strong analytical skills, and proficiency with Outlook and Excel. Bachelor’s degree is preferred but not required.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred.
• 3+ years Dental Front Desk or Medical or Dental Claims Processing experience.
• Experience with insurance or accounts receivable (denied claims) a plus.
• Proficiency in Microsoft Outlook and Excel.

Responsibilities

• Resolve high volumes of aging dental insurance claims with payers and providers.
• Communicate effectively with insurance companies.
• Work well with team while remaining self-motivated.
• Other tasks as requested by direct Manager.

Skills

Communication skills

Dental insurance claims experience

Analytical and problem solving

Time management

Outlook & Excel proficiency

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Outlook

Excel

Job description

Great Expressions Dental Centers in Southfield, MI is seeking a Claims Resolution Representative to manage aging dental insurance claims by contacting payers and using provider portals. This role requires clear communication with insurance companies and a self-motivated, team-oriented approach.

Ideal candidates have 3+ years in dental front desk or dental/medical claims processing, strong analytical skills, and proficiency with Outlook and Excel. Bachelor’s degree is preferred but not required.