Hybrid Data Integrity & Reporting Coordinator

Adecco; Fremont Township (MI); Hybrid; USD 23.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical & dental insurance

Vision & life insurance

401K plan

Paid time off

Zusammenfassung

Adecco is assisting a local client recruiting a Data Technician Coordinator working at Freemont, MI. This role supports data integrity, reporting operations, knowledge management, and CRM administration activities to maintain accurate data and produce operational reports.

The ideal candidate will have strong analytical skills, attention to detail, and experience with data, reporting tools, and CRM platforms. The position is onsite with hybrid options and offers comprehensive benefits.

Qualifikationen

• High School Diploma or GED required.
• Experience in data management, CRM, reporting, knowledge management, or contact center operations preferred.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

Aufgaben

• Review Knowledge Tool (KT) articles to ensure compliance with established formatting and content standards.
• Identify inconsistencies in article structure, naming conventions, and categorization.
• Recommend content improvements to enhance readability, usability, and customer experience.
• Support the development and maintenance of standardized content and response templates.
• Ensure knowledge resources remain accurate, relevant, and up to date.
• Generate and distribute recurring operational reports on a daily, weekly, and monthly basis.
• Validate report data to ensure accuracy and completeness.
• Maintain reporting documentation, workflows, and standard operating procedures.
• Assist in analyzing data trends and identifying opportunities for process improvement.
• Ensure adherence to company policies, privacy regulations, and data governance standards.
• Conduct PCI compliance reviews and monitoring activities.
• Identify, document, and escalation data quality and system integrity issues.
• Maintain audit-ready records and documentation to support compliance requirements.

Kenntnisse

Data management

CRM administration

Reporting

Attention to detail

MS Office

Ausbildung

High School Diploma or GED

Tools

Salesforce CRM

Audit tools

Jobbeschreibung

Adecco is assisting a local client recruiting a Data Technician Coordinator working at Freemont, MI. This role supports data integrity, reporting operations, knowledge management, and CRM administration activities to maintain accurate data and produce operational reports.

The ideal candidate will have strong analytical skills, attention to detail, and experience with data, reporting tools, and CRM platforms. The position is onsite with hybrid options and offers comprehensive benefits.