Hybrid Data Entry & Customer Service Specialist

FOH, inc.; Miami, Northern (FL, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) plan (fully vested)

Paid holidays and vacation

Job summary

FOH, inc. in Miami, FL is seeking a Data Entry Customer Service Specialist for a hybrid role in the Sales & Customer Service Team. You will process orders, assist with inquiries, and perform various account administration tasks.

You will handle email communications, maintain SAP Business One order lifecycle, and coordinate with Sales, Operations, Warehouse, Logistics, and Finance to ensure timely fulfillment.

Qualifications

• 2+ years’ experience in customer service in inside sales, B2B, or hospitality.
• Proficient in communicating with customers via e‑mail.
• Proficient in Microsoft Office applications (Outlook, Excel).

Responsibilities

• Process orders in SAP Business One and ensure accuracy.
• Respond to inquiries regarding orders, pricing, shipping, and accounts.
• Maintain and administer assigned accounts with accurate data.

Skills

Customer service

Time management

Communication

Team collaboration

Attention to detail

Problem solving

Tools

SAP Business One

Microsoft Office

Excel

Outlook

Job description

FOH, inc. in Miami, FL is seeking a Data Entry Customer Service Specialist for a hybrid role in the Sales & Customer Service Team. You will process orders, assist with inquiries, and perform various account administration tasks.

You will handle email communications, maintain SAP Business One order lifecycle, and coordinate with Sales, Operations, Warehouse, Logistics, and Finance to ensure timely fulfillment.